Ocean Import Controller - Clearing & Forwarding Specialist

DP World; Durban; On-site; ZAR 360,000 - 480,000; Full time

Job summary

DP World Durban seeks an Ocean Import professional to manage end-to-end shipment handling, monitoring and control from start to finish in line with policies and procedures.

You will open shipment files, obtain rates, ensure documentation accuracy, and coordinate with clearing and clients to ensure timely handover and payment processing. A background in Cargowise and MS Office is preferred.

Qualifications

• 3-5 years’ experience in Ocean Import services
• Logistics or similar Degree / diploma advantageous
• Cargowise
• Microsoft Office – Outlook, Excel.

Responsibilities

• Open shipment files: allocate file number, obtain landside and transport rates, verify 3rd party costs vs ISL rates
• Ensure all documentation including shipment details is provided to clearing department and notify consignee
• Gather cargo/origin data, buying/selling rates; finalise shipping method with client and international offices
• Monitor cargo arrival against bookings; ensure timely handover of documents to lines
• Update clients on shipment arrival; assist Controllers with Event Controls and data capture in Cargowise
• Track and trace client shipments from indent to POD and invoice payment
• Provide administrative support to Sea Freight Import team
• Obtain clearing instructions; liaise with clearing agent; verify MBL/HBL vs invoice and packing list
• Develop relationships with carriers, agents, and clients to build trust and loyalty
• Ensure compliance with company regulations across activities
• Capture accruals for shipments; account for demurrage/detention before invoicing
• Resolve client queries/complaints promptly and satisfactorily

Skills

Ocean Import

Cargowise

MS Office

Excel

Education

Matric

NCFF FIATA diploma advantageous

Logistics degree/diploma advantageous

Tools

Cargowise

Job description

DP World Durban seeks an Ocean Import professional to manage end-to-end shipment handling, monitoring and control from start to finish in line with policies and procedures.

You will open shipment files, obtain rates, ensure documentation accuracy, and coordinate with clearing and clients to ensure timely handover and payment processing. A background in Cargowise and MS Office is preferred.