Night Receptionist

Radisson Hotel Group; Randburg; On-site; ZAR 100,000 - 167,000; Full time

Benefits offered by this job

Hotel staff rates and global perks

Friends & family discount

Local country perks and rewards

Discounts on breakfast, F&B, spa

Job summary

Radisson Hotel Group in Randburg, South Africa is seeking a Night Receptionist to join our front office team. You will handle check-ins, guest inquiries, and night operations to ensure a secure and seamless stay.

The role requires a calm, guest-focused attitude, clear communication, and a willingness to work night shifts. You will be the frontline ambassador, delivering outstanding service while supporting the team behind the scenes.

Qualifications

• Flexibility with a positive, Yes I Can attitude.
• Eye for detail and a creative problem-solver.
• Passionate about delivering extraordinary service.
• Team player focused on guest satisfaction.
• Strong verbal communication skills.
• Enjoys having fun at work.
• Experience in a similar position is beneficial but not essential.

Responsibilities

• Be the guests' superhero ensuring all aspects of the guest journey are delivered to the highest level.
• Exude patience, empathy and host the show at the front office.
• Work proactively to ensure guest satisfaction and smooth front office operations.

Skills

Yes I Can attitude

Attention to detail

Creative problem-solving

Guest service excellence

Team player

Strong communication

Positive and fun attitude

Experience in similar role (beneficial

Job description

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Not a normal 9-5’er? Escape the ordinary and say Yes I Can!

We are currently seeking a Night Receptionist to join our vibrant team. At Radisson Hotel Group we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

As a Night Receptionist, you bring a heightened sense of responsibility, a focus on delivering exceptional service, and a dedication to ensuring a seamless and secure guest experience to our dynamic night team.

It’s not just about check-in and check-out during night hours; it’s about everything in-between

• You will be our guests’ superhero ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level

• You will exude patience, empathy and have the personality to host the show

• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department

Qualifications

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver.
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality -Be part of a team that createsexceptional experiences and memorable momentsevery day. Let yourYesI Can!spiritshineas you bring hospitality to life.

Build a Great Career -No matter your background or experience, we invest in yourgrowth, learning, and careerdevelopment—helping you reach your full potential.

Experience the Team Spirit -Join a workplacethat’sinclusive, fun, and meaningful. We celebrate diversity, support oneanotherand foster a sense of belonging through ourEmployee Resource Groups and inclusion initiatives.

Lead with Your Ambition -Your ideas,passionand drive matter! We empower you tomake a difference—in hospitality, yourcommunityand beyond.

Enjoy Global & Local Perks -No matter whereyou’relocated,you’llenjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus,you’llhave access to localperksand rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality!Ifyou’reready tobring your talent, energy, and passion,we’dlove to hear from you.

We welcome applicants from allbackgrounds, abilities, and experiences.If you need any adjustments during the application process, please let us know.