Food & Beverage Manager

Radisson Hotel Group; Cape Town; On-site; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Up to 53% off stays worldwide

30% off for Friends & Family

Exclusive discounts on breakfast, food

Job summary

Radisson Hotel Group in Cape Town is seeking a Food & Beverage Manager to lead the F&B operation, aligning front-of-house and back-of-house, and delivering exceptional guest experiences.

You will manage a team, drive service standards, handle budgeting, and ensure compliance while fostering strong relationships with stakeholders. This role offers global brand perks and opportunities within a large hospitality group.

Qualifications

• Proven experience in food & beverage service
• Excellent managerial skills with hands-on approach
• Commitment to exceptional guest service
• Creative problem solving and recommendations
• Personal integrity in excellence-focused environment
• Experience using IT systems on various platforms
• Strong communication skills

Responsibilities

• Supports the smooth running of the food & beverage department and service experience at the highest levels.
• Responds promptly to guest inquiries to improve satisfaction.
• Delivers plans to meet F&B initiatives and hotel targets.
• Leads the F&B team with growth, development and performance.
• Manages departmental budget, costs, inventory, productivity and performance.
• Ensures cost control and productivity targets; collaborates with stakeholders.
• Builds relationships with key stakeholders and drives service standards and cost control programs.
• Ensures compliance with legislation and audit requirements.

Skills

Food & Beverage

Leadership

Guest service

Problem solving

Integrity

IT systems

Communication

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Do you have a knack for orchestrating seamless Food & Beverage Operations, ensuring both the front and back of house are finely tuned?

We are currently seeking a Food & Beverage Manager to join our vibrant team. At Radisson Hotel Group we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

Job Description

• Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Delivers plans and objectives where food & beverage initiatives & hotel targets are achieved.
• Manages the food & beverage team fostering a culture of growth, development and performance within the department.
• Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships with all key stakeholders.
• Delivers effective programmes that advance service standards, profitability and cost control.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Qualifications

• Proven experience in food & beverage service with excellent problem-solving capabilities.
• Excellent managerial skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Experienced in using IT systems on various platforms.
• Strong communication skills

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

• Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality!

We welcome applicants from all backgrounds, abilities, and experiences.

If you need any adjustments during the application process, please let us know.