Night Receptionist

Radisson Hotel Group; Gauteng; On-site; ZAR 110,000 - 170,000; Full time

Benefits offered by this job

Hotel discounts

Friends & family discounts

Employee perks and local benefits

Job summary

Radisson Hotel Group is seeking a Night Receptionist to join our vibrant team in Gauteng. You will be responsible for the night front desk, ensuring a seamless guest experience and security during night hours.

We value a flexible, customer-focused approach and the ability to work well with team members to deliver exceptional service and memorable moments for guests staying with us.

Qualifications

• Strong customer service mindset and ability to handle guest queries
• Creative problem-solving skills to resolve issues during night shifts
• Team player who stays positive and adaptable during a busy night schedule

Responsibilities

• Ensure the guest journey is smooth and delivered to the highest level
• Provide warm, patient service and host the front desk during night hours
• Support front office operations to maintain security and smooth night shift flow

Skills

Customer service

Problem solving

Teamwork

Positive attitude

Job description

Not a normal 9-5'er? Escape the ordinary and say Yes I Can!

We are currently seeking a Night Receptionist to join our vibrant team. At Radisson Hotel Group we are in search of individuals who go beyond the resume - those with character, skills, talents, and a passion for creating memorable experiences.

As a Night Receptionist, you bring a heightened sense of responsibility, a focus on delivering exceptional service, and a dedication to ensuring a seamless and secure guest experience to our dynamic night team.

It's not just about check-in and check-out during night hours; it's about everything in-between

• You will be our guests' superhero ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department

Qualifications

• Flexibility and a positive, Yes I Can! Attitude
• Is a creative problem-solver.
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development - helping you reach your full potential.

Experience the Team Spirit - Join a workplace that's inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference - in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you're located, you'll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you'll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as

• - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you're ready to bring your talent, energy, and passion, we'd love to hear from you.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.