New Business Development Consultant

Fidelity Services Group; Wes-Kaap; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Fidelity Services Group is seeking an experienced sales professional to grow and manage a diverse client base by offering end-to-end security solutions. You will design, cost, and present complex proposals to both existing and new clients, leveraging deep knowledge of the security market.

The role emphasizes proactive client engagement, site surveys, and timely quotations, with a focus on profitable growth and robust client relationships across multiple geographies in South Africa.

Qualifications

• Post Matric qualification or equivalent.
• Senior Solution Sales experience in security industry essential.
• Computer literate with MS Office, including Excel and PowerPoint.

Responsibilities

• Accountability for client growth and increasing turnover with existing and new clients.
• Meet revenue targets by achieving planned sales goals.
• Secure profitable new business.
• Attend to potential clients in different areas of responsibility.
• Respond to client queries promptly and satisfactorily.
• Conduct site surveys for security requirements.
• Design and cost complete security solutions.
• Prepare and present complex proposals.
• Submit quotations on time and build client relationships.

Skills

Verbal skills

Customer service

Negotiation

Persuasion

Presentation

Integrity

Resilience

Accountability

Self-motivation

Education

Post Matric qualification

Tools

MS Office

Advanced Excel

PowerPoint

Job description

Job Overview

The overall purpose of this position is to seek new business through networks, forge and sustain good relations with clients as well as maintain and grow own existing client base by offering a complete end‑to‑end integrated risk mitigation solution. The incumbent’s role would be to design, cost, propose and present complex integrated security solutions to both existing and new clients which represents the full spectrum of not only the Commercial offering but also the Group’s offering.

Essential Duties & Responsibilities

• Accountability for client growth and proactively increasing turnover through own existing client base as well as new clients
• Ensure Revenue targets are met by achieving planned sales goals. Targets may vary as per business requirement and at management discretion.
• Securing profitable new business.
• Attending to potential clients in different areas of responsibility
• Addressing and resolving client's queries promptly and satisfactorily.
• Physically conducting site surveys for all security requirements
• Personally designing and costing the complete solution offering
• Preparing and presenting complex proposals.
• Ensuring that quotations are submitted timeously to clients.
• Building and maintaining professional relationships with clients
• Planning, budgeting, co‑ordinating and attending to client's requirements.
• Assisting with marketing related issues.
• Compiling and submitting weekly and monthly management reports.
• Acquiring thorough in‑depth trade and competitor knowledge
• To ensure that all contracts and quotations are completed accurately and in full, with necessary drawings and or technical addenda to be attached
• Ensure timeous submission of all paperwork to ensure enough time allowed to source any non‑standard stock items.
• Ensure only approved equipment in accordance with company policies are sold
• Identify and develop sales opportunities, incorporating extensive cold calling activities, in order to maximise growth within a specific market

Behavioural Competencies

• Excellent verbal & written communication skills
• Excellent customer service skills
• Computer literate – Powerpoint, Word, Excel, Outlook
• Excellent telephone skills
• Adaptability
• Accountability
• Self‑Motivation
• Negotiation
• Persuasiveness
• Presentation skills
• Resilience
• High level of Integrity

Minimum Qualifications and Experience

• Post Matric qualification or equivalent
• Senior Solution Sales experience in security industry essential
• Computer Literate (MS Office, advanced Excel, PowerPoint)
• Professional and well presented at all times
• Ability to work under pressure and for extended hours, if required
• Must be prepared to travel
• Valid driver's license
• Reliable car
• PSIRA grading for position – Grade C (Company Requirement)