Networking Platform and Observability Engineer (L2)

Sabenza IT & Recruitment; Stellenbosch Local Municipality; On-site; ZAR 420,000 - 620,000; Full time

Job summary

Sabenza IT & Recruitment is seeking a Networking Managed Services Engineer (L2) to ensure client IT infrastructure and systems stay operational. The role focuses on deploying and operating enterprise monitoring tools, SD-WAN, and network security practices while documenting architectures and standards.

You will work with Linux environments, scripting basics, and collaborate with teams to implement monitoring changes, produce monthly reports, and uphold security and governance of monitoring

Qualifications

• Diploma, degree, or relevant qualification in IT/Computing (or equivalent work experience).
• NETSCOUT Enterprise nGeniusONE Core – or Similar is a requirement
• Proven working knowledge of enterprise monitoring tools (NetScout, LogicMonitor, Prometheus, Grafana) – Essential
• Proven experience in producing monthly networking status and statistics reporting – Essential
• Proven experience in utilizing network monitoring tools for governance, asset tracking and management - Essential
• CCNA Enterprise - Essential
• Cisco DevNet Associate - Essential
• FortiNet NSE4 or Implementing Cisco SD-WAN Solutions (ENSDWI) - Advantageous
• ITILv4 or relevant ITIL certification (Foundation Level)
• CWNP - Advantageous
• CWNE, CWNA or CWNP – Advantageous

Responsibilities

• Ensure our clients' IT infrastructure and systems remain operational.
• Assist in designing and implementing network monitoring infrastructure.
• Prepare monthly networking status and statistics reporting.
• Review client network policies and recommend monitoring platform changes.

Skills

Customer service

Independent work

Linux scripting

Network monitoring knowledge

Security basics

Documentation & diagrams

SD-WAN understanding

OSI/TCPIP knowledge

VLANs and switching

Routing protocols (OSPF/EIGRP)

Education

Diploma/degree in IT/Computing

CCNA Enterprise

CCNP Enterprise

Cisco DevNet Associate

ITILv4 Foundations

CWNP Certification

Tools

NETSCOUT

LogicMonitor

Prometheus

Grafana

Job description

As a Networking Managed Services Engineer (L2), you'll take on a developing engineering role where your main goal is to ensure our clients' IT infrastructure and systems remain operational.

Requirements:

• Adhere to IT security measures.
• Working knowledge of Ansible and Python is essential.
• Proven working knowledge of utilizing monitoring tooling to troubleshoot and recognise event/incident patterns.
• Understanding of Cisco and Aruba switching technologies.
• Understanding of enterprise wi-fi technologies (at least one of the following is essential – Cisco, Aruba, Meraki).
• Understand firewalls and other network tools.
• Provide monitoring and related system documentation and diagrams.
• Implement or participate in change management procedures for monitoring system architecture changes.
• Document network areas to develop network monitoring system diagrams.
• Ensure monitoring systems are secure and operational.
• Understanding of SD-WAN technologies, Fortigate, Cisco, Meraki.
• Identify and investigate risk and vulnerability issues relating to monitoring platforms deployed.
• Assist in developing and maintaining standards and procedures (such as naming conventions).
• Participate in security investigations and audits.
• Review client network policies and recommend monitoring platform changes to match requirements.
• Proven experience with deploying network monitoring systems.
• Basic understanding of security principles and design.
• Excellent customer service skills.
• Ability to work independently with minimal supervision.
• Familiarity with Linux environment and shell scripting.
• Prepare monthly work status reports and update technology-specific documents.
• Assist in designing and implementing network monitoring infrastructure.
• Basic Cisco device management skills.
• Understanding of installing, configuring, and troubleshooting networking equipment methodology.
• Understanding of Layer-2 switching, VLANs, and access lists.
• Basic understanding of routing protocols: OSPF, EIGRP (advantageous).
• Understanding of OSI Model, TCP/IP protocol suite.
• Understanding of IP addressing and subnetting, routing concepts.
• Understanding of switch configuration and VLAN setup.
• Understanding of the implementation of SNMP on devices for network management.
• Perform troubleshooting between sites and on- net.
• Understanding of enterprise-level network design and implementations.

Advantageous Skills:

• Understanding of CISO and Fortinet SDWAN.
• Knowledge of incident management systems.
• Experience within Managed Services environments and teams.
• Familiarity with ticketing tools (Service Now, 4Me/Xurrent).

Qualifications:

• Diploma, degree, or relevant qualification in IT/Computing (or equivalent work experience).
• NETSCOUT Enterprise nGeniusONE Core – or Similar is a requirement
• Proven working knowledge of enterprise monitoring tools (NetScout, LogicMonitor, Prometheus, Grafana) – Essential
• Proven experience in producing monthly networking status and statistics reporting – Essential
• Proven experience in utilizing network monitoring tools for governance, asset tracking and management - Essential
• CCNA Enterprise - Essential
• CCNP Enterprise - Advantageous.
• Cisco DevNet Associate - Essential
• FortiNet NSE4 or Implementing Cisco SD-WAN Solutions (ENSDWI) - Advantageous
• ITILv4 or relevant ITIL certification (Foundation Level)
• Certified Wireless Network Professional (CWNP) - Advantageous
• Certified Wireless Network Expert (CWNE), CWNA or CWNP – Advantageous