Networking Managed Services Engineer (L2)

Sabenza IT & Recruitment; Cape Town; On-site; ZAR 420,000 - 660,000; Full time

Job summary

Sabenza IT & Recruitment seeks a Networking Managed Services Engineer (L2) in Cape Town. The role focuses on maintaining client IT infrastructure, proactive monitoring, and rapid incident resolution to meet SLAs.

You'll work with Cisco/Aruba tech, SD-WAN, Fortinet, and FortiGate, while contributing to security policies, network diagrams, and CAB-change processes. A solid IT background and collaboration with clients are essential.

Qualifications

• Diploma/degree in IT/Computing or equivalent work experience.
• NETSCOUT Enterprise nGeniusONE Core is advantageous.
• CCNP Enterprise is advantageous.
• CiscoDevNet Associate is advantageous.
• FortiNet NSE4 or ENSDWI is essential.
• CWNP / CWNE is advantageous.

Responsibilities

• Install, configure, and troubleshoot networking equipment.
• Review and update network diagrams and documentation.
• Ensure security policies and procedures are followed.
• Participate in change management (CAB) for network changes.
• Monitor and resolve incidents to meet SLAs.
• Prepare monthly status reports and maintain tech docs.

Skills

Ansible

Python

Cisco switching

Aruba switching

Wi-Fi technology

Firewall basics

Network documentation

CAB processes

Linux scripting

Education

Diploma/degree in IT/Computing

NETSCOUT Enterprise nGeniusONE Core

CCNP Enterprise

Cisco DevNet Associate

FortiNet NSE4 or ENSDWI

CWNP / CWNE

Tools

NetScout

LogicMonitor

Prometheus

Grafana

Infoblox

ServiceNow

Job description

Networking Managed Services Engineer (L2)

Cape Town, South Africa | Posted on 12/10/2026

As a Networking Managed Services Engineer (L2), you'll takeon a developing engineering role where your main goal is to ensure our clients'IT infrastructure and systems remain operational. You'll achieve this byproactively monitoring, identifying, investigating, and resolving technicalincidents and problems. You'll work closely with our clients and internal teamsto ensure that services are restored swiftly, in line with our service levelagreements (SLAs).

Requirements:

• Assistin the implementation of IT security measures.
• Workingknowledge of Ansible and Python.
• Workingknowledge of Cisco and Aruba switching technologies.
• Workingknowledge of enterprise wi-fi technologies (at least one of the followingis essential – Cisco, Aruba, Meraki).
• Understandfirewalls and other network tools.
• Providesystem documentation and diagrams.
• Implementchange management procedures for system architecture changes.
• Documentnetwork areas to develop network diagrams.
• Evaluatecurrent IT resources and develop security policies.
• Ensuresystems and networks are secure and operational.
• Practicalexperience and understanding of SD-WAN technologies, Fortigate, Cisco,Meraki.
• Identifyand investigate risk and vulnerability issues.
• Assistin developing and maintaining standards and procedures.
• Conductsecurity investigations and audits.
• Reviewclient network policies and recommend changes.
• Experiencewith deploying network systems.
• Basicunderstanding of security principles and design.
• Abilityto work independently with minimal supervision.
• Participatein CAB processes for changes.
• Familiaritywith Linux environment and shell scripting.
• Securityadministration on switches and routers.
• Preparemonthly work status reports and update technology-specific documents.
• Assistin designing and implementing network infrastructure.
• Installing,configuring, and troubleshooting networking equipment.
• Knowledgeof Layer-2 switching, VLANs, and access lists.
• Basicunderstanding of routing protocols: OSPF, EIGRP.
• Understandingof OSI Model, TCP/IP protocol suite.
• IPaddressing and subnetting, routing concepts.
• Switchconfiguration and VLAN setup.
• ImplementSNMP on devices for network management.
• Implementtraffic filters using access lists and route maps.
• Basicknowledge of enterprise-level network design and implementation.

Advantageous Skills:

• Workingknowledge of CISO SDWAN.
• Workingknowledge of enterprise monitoring tools (NetScout, LogicMonitor,Prometheus, Grafana).
• Knowledgeof incident management systems.
• Experiencewith managed services.
• Familiaritywith ticketing tools (Service Now, 4Me/Xurrent).
• Workingknowledge of Infoblox.
• WorkingKnowledge of SD-WAN.
• Knowledgeof Cisco and Fortinet support processes.

Academic Qualifications:

• Diploma,degree, or relevant qualification in IT/Computing (or equivalent workexperience).
• NETSCOUTEnterprise nGeniusONE Core - Advantageous
• Experiencewith network security and incident response preferred.
• CCNPEnterprise - Advantageous.
• CiscoDevNet Associate - Advantageous
• FortiNetNSE4 or Implementing Cisco SD-WAN Solutions (ENSDWI) - Essential
• CertifiedWireless Network Professional (CWNP) - Advantageous
• CertifiedWireless Network Expert (CWNE) – Advantageous