Networking Platform and Observability Engineer (L2)
Cape Town, South Africa | Posted on 12/10/2026
As a Networking Managed Services Engineer (L2), you'll takeon a developing engineering role where your main goal is to ensure our clients'IT infrastructure and systems remain operational.
Requirements:
- Adhereto IT security measures.
- Workingknowledge of Ansible and Python is essential.
- Provenworking knowledge of utilizing monitoring tooling to troubleshoot andrecognise event/incident patterns.
- Understandingof Cisco and Aruba switching technologies.
- Understandingof enterprise wi-fi technologies (at least one of the following isessential – Cisco, Aruba, Meraki).
- Understandfirewalls and other network tools.
- Providemonitoring and related system documentation and diagrams.
- Implementor participate in change management procedures for monitoring systemarchitecture changes.
- Documentnetwork areas to develop network monitoring system diagrams.
- Ensuremonitoring systems are secure and operational.
- Identifyand investigate risk and vulnerability issues relating to monitoringplatforms deployed.
- Assistin developing and maintaining standards and procedures (such as namingconventions).
- Participatein security investigations and audits.
- Reviewclient network policies and recommend monitoring platform changes to matchrequirements.
- Provenexperience with deploying network monitoring systems.
- Basicunderstanding of security principles and design.
- Abilityto work independently with minimal supervision.
- Familiaritywith Linux environment and shell scripting.
- Preparemonthly work status reports and update technology-specific documents.
- Assistin designing and implementing network monitoring infrastructure.
- Understandingof installing, configuring, and troubleshooting networking equipmentmethodology.
- Understandingof Layer-2 switching, VLANs, and access lists.
- Basicunderstanding of routing protocols: OSPF, EIGRP (advantageous).
- Understandingof OSI Model, TCP/IP protocol suite.
- Understandingof IP addressing and subnetting, routing concepts.
- Understandingof switch configuration and VLAN setup.
- Understandingof the implementation of SNMP on devices for network management.
- Performtroubleshooting between sites and on- net.
- Understandingof enterprise-level network design and implementations.
Advantageous Skills:
- Understandingof CISO and Fortinet SDWAN.
- Knowledgeof incident management systems.
- Experiencewithin Managed Services environments and teams.
- Familiaritywith ticketing tools (Service Now, 4Me/Xurrent).
Qualifications:
- Diploma,degree, or relevant qualification in IT/Computing (or equivalent workexperience).
- NETSCOUTEnterprise nGeniusONE Core – or Similar is a requirement
- Provenworking knowledge of enterprise monitoring tools (NetScout, LogicMonitor,Prometheus, Grafana) – Essential
- Provenexperience in producing monthly networking status and statistics reporting– Essential
- Provenexperience in utilizing network monitoring tools for governance, assettracking and management - Essential
- CCNPEnterprise - Advantageous.
- FortiNetNSE4 or Implementing Cisco SD-WAN Solutions (ENSDWI) - Advantageous
- CertifiedWireless Network Professional (CWNP) - Advantageous
- CertifiedWireless Network Expert (CWNE), CWNA or CWNP – Advantageous