Cape Town, South Africa | Posted on 12/10/2026
As a Networking Managed Services Engineer, you will lead inproviding exceptional managed services to our clients. Your day will revolvearound proactively identifying and resolving technical incidents and problems,ensuring our clients meet all service level agreement (SLA) conditions, identifyroot cause of critical incidents and implement solutions for problemsidentified
Requirements
- Providetest automation and technical support for a network or a virtual privatenetwork.
- Workingknowledge of firewalls and other network tools.
- Providesystem documentation and diagrams as well as maintenance documentation.
- Implementchange management procedures that accommodate system architecture changes.
- Identifyand document undocumented areas of a network to develop a network diagram.
- Ensuresthat the LAN and WLAN networks of the organization are secure andoperational.
- Usesthreat modeling techniques and threat intelligence to develop and maintaina network-based risk assessment tool.
- Analyzesand detects risks and vulnerabilities associated with new technologies,processes, and applications.
- Identifiesand investigates risk and vulnerability issues and develops and implementssolutions to resolve them.
- Assistsin developing and maintaining network standards and procedures.
- Performssecurity audit and penetration testing activities to evaluate networksecurity safeguards and identify ways to improve network security posture.
- Conductscomprehensive investigations and audits, performs all necessary forensicsprocedures, and responds to client requests for information.
- Reviewsclient network policies, policies, network security documents andrecommends changes or alterations.
- Experiencewith deploying enterprise WLAN network systems.
- Experiencewith enterprise network security principles and enterprise principles ofdesign.
- Abilityto work independently with minimal supervision.
- Partakeand abide by CAB processes when involved in changes
- Awell-working acquaintance in the Linux environment
- Workingknowledge of network security administration, port security on switchesand IP security on Routers via Access list
- Preparingmonthly work status reports and updating technology-specific documents
- Responsiblefor designing and implementation of customers' WLAN network infrastructure
- Cisco,Aruba or Meraki device management specific technical skills
- Knowledgeof Layer-2 Switching, Vlan’s, and Access-list.
- Familiarityof routing protocols: OSPF, EIGRP, IGRP, RIP, and RIPv2.
- Goodunderstanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP,UDP, SMTP, FTP, TFTP)
- Excellentunderstanding of IP addressing, subnetting and routing concepts.
- Soundknowledge of routing protocols - RIP V1/V2, OSPF, IGRP and EIGRP
- ImplementedSNMP on devices to allow for network management
- Excellentknowledge of integration with Wireless and ISE authentication methods notlimited to but inclusive af AD and certificate based.
- Implementationof HSRP, DHCP, DNS, FTP, TFTP, MRTG.
- Workingknowledge of enterprise level network design and implimentation
- Displaythorough knowledge of 802.11n and 802.11a.
- Displayworking knowledge of Wif-Fi 5, Wi-Fi 6, Wi-Fi 6E and Wi-Fi 7
- Displayworking knowledge of wi-fi autherntication methods inclusive of associatedencrytions methods
- Experiencewith WLC and ISE monthly reporting procedures and requirements
- Installand troubleshoot Cisco wireless Networks, Wireless Controllers, AccessPoints, Network Access Control systems, Wireless Network Management tools
- Evaluatingthe performance of Media Access Control (MAC) and higher layers of varioustypes of wireless networks
- Utilizingmonitoring tools to capture and analyze network traffic, maintain uptime,generate usage reports, and spot trends
- Knowledgeabout flex connect, issues and types of flex connect
- Basicknowledge about port channel configurations on the wired side
- Experienceperforming RF Spectrum Analysis utilizing various tools sets (preferredtooling mentioned below)
- Knowledgeof Enterprise Monitoring (LogicMonitor, Prometheus, Grafana, NETSCOUT)
- Moderateyears of relevant managed services provider and team experience
- Moderatelevel knowledge in incident management and ticketing tools preferablyService Now and Xurrent
- Understandingof Infloblox and other IPAM solutions - Advantageous
- Fortinetand CISCO SD-WAN
- Ekahauand Hamina wifi analys tool experience
- Provenknowledge and understanding of DNS and DNS management
Qualifications
- Experiencewith network security and incident response preferred.
- CCIEEnterprise or Wireless - Advantageous
- FortinetNSE5, NSE6 or NSE7 or Implementing Cisco SD-WAN Solutions (ENSDWI) will bean advantage
- ITILv4- Up to date and relevant ITIL certification (Foundation Level)
- CCNPEnterprise and Advantage
- CiscoFirewalls and Routers
- CertifiedWireless Network Administrator (CWNA) - Essential
- CertifiedWireless Design Professional (CWDP) - Essential
- CertifiedWireless Network Expert (CWNE) - Advantageous