About the Role
Our client, a dynamic and rapidly expanding technology firm, is seeking a highly skilled and motivated Network Infrastructure Technician to contribute to their advanced IT operations. This is a fully remote position, offering the flexibility to work from anywhere in South Africa, though proximity to Centurion, Gauteng may be advantageous for occasional site visits or team meetups. The role involves the design, implementation, and maintenance of robust enterprise-level network infrastructures, ensuring optimal performance, security, and reliability. You will be instrumental in managing complex network environments, troubleshooting connectivity issues, and supporting a growing user base. This is an exceptional opportunity for a seasoned professional to leverage their expertise in a remote-first setting and contribute to critical technological advancements.
Key Responsibilities
- Design, install, configure, and maintain enterprise-level network hardware, including routers, switches, firewalls, and wireless access points.
- Implement and manage network protocols such as TCP/IP, DNS, DHCP, VPNs, and VLANs.
- Monitor network performance and troubleshoot connectivity issues, identifying root causes and implementing effective solutions.
- Ensure network security by implementing and managing firewalls, intrusion detection/prevention systems, and access control measures.
- Plan and execute network upgrades, migrations, and expansions with minimal disruption to services.
- Develop and maintain comprehensive network documentation, including diagrams, configurations, and standard operating procedures.
- Provide remote technical support to end-users and other IT teams for network-related issues.
- Stay abreast of the latest networking technologies and best practices, recommending and implementing improvements.
- Manage network performance metrics and capacity planning to ensure scalability.
- Participate in on-call rotation for emergency network support.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 7 years of hands‑on experience in enterprise network administration and support.
- In-depth knowledge of routing protocols (e.g., OSPF, BGP), switching technologies (e.g., Cisco IOS, Juniper JUNOS), and firewall management.
- Proficiency in network security principles and best practices.
- Experience with cloud networking environments (e.g., AWS VPC, Azure VNet) is a strong plus.
- Excellent problem‑solving, analytical, and troubleshooting skills.
- Strong communication skills, with the ability to explain technical concepts clearly to both technical and non‑technical audiences.
- Ability to work independently and manage multiple priorities in a remote setting.
- Relevant industry certifications such as CCNA, CCNP, or equivalent are highly desirable.
- Demonstrated experience with network monitoring tools (e.g., SolarWinds, PRTG).
Benefits
- Fully remote work arrangement.
- Competitive salary with performance‑based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holidays.
- Professional development budget for training and certifications.
- Access to cutting‑edge networking technologies and tools.