About the Role
Our client, a forward-thinking technology firm, is seeking a skilled and diligent Network Administrator to manage and maintain their IT infrastructure. This role, based ideally within reach of Stellenbosch, Western Cape, but designated as fully remote, will be responsible for ensuring the smooth operation, integrity, and security of our client's computer networks. The ideal candidate will have a strong foundation in network hardware, software protocols, and network security principles. You will perform tasks such as network monitoring, troubleshooting, user support, and system upgrades to ensure optimal performance and reliability. This is an excellent opportunity for an experienced professional to contribute to a growing organization from a remote setting, applying expertise to critical network functions and supporting a distributed workforce. The role demands proactivity, meticulous attention to detail, and a commitment to providing excellent IT support services to all users across the organization, regardless of their location.
Key Responsibilities
- Install, configure, and maintain network hardware and software, including routers, switches, firewalls, and VPNs.
- Monitor network performance and security to identify and resolve issues proactively.
- Provide technical support to end-users for network-related problems, troubleshooting connectivity and access issues.
- Manage user accounts, permissions, and access rights within the network environment.
- Perform regular network maintenance, including updates, patches, and backups.
- Develop and maintain network documentation, including diagrams, configurations, and standard operating procedures.
- Implement and enforce network security policies and best practices to protect against cyber threats.
- Plan and execute network upgrades and expansions as required by the organization's growth.
- Evaluate and recommend new network technologies and solutions to improve efficiency and performance.
- Ensure compliance with relevant regulations and company policies.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 4 years of experience as a Network Administrator or in a similar network support role.
- Proficiency in network protocols such as TCP/IP, DNS, DHCP, and routing protocols (e.g., OSPF, BGP).
- Hands-on experience with network hardware from major vendors (e.g., Cisco, Juniper, HP).
- Strong understanding of network security principles and technologies (firewalls, VPNs, intrusion detection/prevention systems).
- Experience with network monitoring tools (e.g., Zabbix, Nagios, SolarWinds).
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills, essential for a remote role.
- Relevant certifications such as CompTIA Network+, CCNA, or CCNP are highly desirable.
- Ability to manage tasks and responsibilities effectively in a remote work environment, with strong self-discipline.
Benefits
- This fully remote position offers a competitive annual salary and a comprehensive benefits package, including medical aid, life insurance, and a retirement savings plan.
- Employees receive generous annual leave and sick leave allowances.
- Opportunities for continuous professional development, including online courses and certifications, are provided.
- A home office stipend to ensure a productive remote work setup is available.
- This role offers excellent work-life balance and the flexibility to work from anywhere, contributing to a modern and adaptive work culture.