Multi-Store Retail Manager - Operations & People Leadership

Cls; Pretoria; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Cls is seeking a Multi-Store Supervisor in Pretoria to oversee daily operations across several branches and maintain high service standards. You will lead staff, manage stock, pricing, and reporting, and travel weekly to Johannesburg as required.

The role requires strong leadership, excellent communication, and the ability to drive process improvements while upholding customer satisfaction and operational excellence.

Qualifications

• Minimum 2–5 years in multi-branch retail operations.
• Proven leadership and people development ability.
• Experience in stock control, pricing and reporting.
• Strong customer service focus with operational excellence.

Responsibilities

• Oversee daily operations of multiple branches to ensure consistency.
• Lead staff, coach performance, and schedule teams effectively.
• Monitor stock, place orders, and minimize losses across branches.
• Analyse pricing and adjust as needed to optimise profitability.
• Administer reporting and ensure compliance with procedures.

Skills

Leadership

Communication

Organizational skills

Multitasking

Reporting

Price analysis

Inventory management

Customer service

Staff development

Education

National Senior Certificate

Job description

Cls is seeking a Multi-Store Supervisor in Pretoria to oversee daily operations across several branches and maintain high service standards. You will lead staff, manage stock, pricing, and reporting, and travel weekly to Johannesburg as required.

The role requires strong leadership, excellent communication, and the ability to drive process improvements while upholding customer satisfaction and operational excellence.