Multi-Branch Retail Manager: Store Ops & Inventory

Creative Leadership Solutions; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Creative Leadership Solutions is seeking a Store Manager to lead multiple retail branches in Gauteng. You will oversee daily operations, ensure stores are well-presented, and drive high standards in merchandising and policy compliance.

You will manage stock, pricing, and administrative reporting, while developing a customer-centric team focused on service excellence across all locations.

Qualifications

• Minimum education: National Senior Certificate.
• Minimum applicable experience (years): 2-5 years’ experience.
• Experience in retail store management, multi-branch operations, staff leadership and development, inventory and stock management, pricing and price analysis, administrative and reporting functions, and customer service and operational management.

Responsibilities

• Store Operations: Oversee the daily operations of multiple retail branches; ensure stores are clean, organised, and visually appealing; maintain high operational and merchandising standards; ensure compliance with company policies and procedures.
• Stock & Inventory Management: Monitor stock levels and conduct regular inventory checks; manage stock ordering to ensure product availability; minimise stock losses and improve inventory accuracy; perform price analysis and update pricing where required.
• Staff Management: Recruit, train, motivate, and develop store employees; monitor staff performance and provide ongoing coaching; foster a positive, customer-focused team culture; manage staff scheduling and attendance.
• Customer Service: Deliver exceptional customer service across all branches; resolve customer queries and complaints professionally; maintain a welcoming shopping environment; promote customer satisfaction and loyalty.
• Administration & Reporting: Complete all administrative and reporting functions accurately; monitor branch performance and identify improvement opportunities; ensure compliance with operational and financial procedures.

Skills

Leadership

Communication

Organization

Pricing analysis

Inventory management

Administrative and reporting

Education

National Senior Certificate

Job description

Creative Leadership Solutions is seeking a Store Manager to lead multiple retail branches in Gauteng. You will oversee daily operations, ensure stores are well-presented, and drive high standards in merchandising and policy compliance.

You will manage stock, pricing, and administrative reporting, while developing a customer-centric team focused on service excellence across all locations.