Retail Store Leader: Drive Sales & Team Excellence

Manpower Group; Gauteng; On-site; ZAR 179,000 - 290,000; Full time

Job summary

Manpower Group is seeking a capable Retail Store Supervisor in Gauteng to oversee daily operations, lead a focused team, and drive exceptional customer experiences. You will manage scheduling, cash handling, inventory, and loss prevention while upholding merchandising standards and KPI targets.

The ideal candidate brings 3+ years of supervisory retail experience, strong knowledge of POS systems and stock control, and a proactive, detail-oriented mindset capable of leading without micromanagement.

Qualifications

• At least 3 years’ supervisory or management experience in a busy retail environment.
• Strong knowledge of POS systems, inventory management, loss prevention, and cash handling procedures.
• Proven ability to manage scheduling, staff performance, and conflict resolution.
• Demonstrated success in driving sales and achieving targets in a high-energy setting.
• Independent, self-motivated, and detail-oriented, with the ability to lead without micro-management.
• Strong organisational, problem-solving, and communication skills.
• Matric

Responsibilities

• Lead by example in delivering an outstanding customer experience with branded service interactions.
• Drive results by meeting KPIs, maintaining high standards, and ensuring superb store presentation.
• Oversee daily store operations including opening/closing, cash handling, loss prevention, and stock counts.
• Inspire, coach, and develop your team through performance management and product knowledge sessions.
• Manage staff scheduling, resolve issues, and ensure smooth day-to-day operations in a fast-paced retail environment.
• Foster collaboration with senior leaders, peers, and partners to achieve business objectives and positive team culture.
• Maintain a strong sales focus and identify opportunities to maximise efficiency and profitability.

Job description

Manpower Group is seeking a capable Retail Store Supervisor in Gauteng to oversee daily operations, lead a focused team, and drive exceptional customer experiences. You will manage scheduling, cash handling, inventory, and loss prevention while upholding merchandising standards and KPI targets.

The ideal candidate brings 3+ years of supervisory retail experience, strong knowledge of POS systems and stock control, and a proactive, detail-oriented mindset capable of leading without micromanagement.