MSP Growth & Revenue Account Manager

Mimecast; Johannesburg; On-site; ZAR 12,977,000 - 19,466,000; Full time

Job summary

Mimecast is seeking an enthusiastic MSP Account Manager to grow our partner ecosystem. You will manage a portfolio of MSP accounts, identify expansion opportunities, and drive recurring revenue by helping MSPs maximize Mimecast solutions.

You will build strong relationships with MSP owners and technical decision-makers, develop tailored account plans, monitor adoption and license usage, and collaborate with cross-functional teams to ensure a smooth onboarding and expansion.

Qualifications

• 2+ years of B2B sales or account management in technology, SaaS, or the channel.
• Proven track record of meeting or exceeding sales targets.
• Ability to thrive in a fast-paced, metrics-driven environment.
• Motivated, coachable, and competitive with resilience and drive to succeed.
• Excellent organizational, interpersonal, and communication skills.
• Proficiency with CRM tools (Salesforce) for managing accounts, opportunities, and pipeline.
• Strong analytical skills with the ability to build accurate forecasts.

Responsibilities

• Expand MSP accounts by upselling and cross-selling across Mimecast portfolio.
• Build and maintain strong relationships with MSP owners, operations leads, and decision-makers.
• Develop tailored account plans with regular check-ins and business reviews.
• Monitor partner usage, deployment, and license consumption; address adoption gaps.
• Own your quota; meet or exceed targets and drive revenue growth.
• Help partners package, price, and sell Mimecast solutions to end customers.
• Collaborate with Partner Success, Sales Engineering, Support and Channel teams for smooth onboarding and expansion.
• Use Salesforce to manage accounts, opportunities, and forecasts.

Skills

B2B sales

Account management

Sales targets

CRM (Salesforce)

Relationship building

Analytical skills

Communication skills

SaaS/tech experience

Channel/MSP experience

Tools

Salesforce

Job description

Mimecast is seeking an enthusiastic MSP Account Manager to grow our partner ecosystem. You will manage a portfolio of MSP accounts, identify expansion opportunities, and drive recurring revenue by helping MSPs maximize Mimecast solutions.

You will build strong relationships with MSP owners and technical decision-makers, develop tailored account plans, monitor adoption and license usage, and collaborate with cross-functional teams to ensure a smooth onboarding and expansion.