Motor Claims Specialist — Growth, Training & Impact

Placements24; Kempton Park; On-site; ZAR 320,000 - 520,000; Full time

Benefits offered by this job

Competitive salary package with perfom

Comprehensive health insurance and退休

Job summary

Placements24 is seeking a dedicated Motor Claims Specialist to join our insurance operations in Tembisa, Gauteng. You will manage motor claims from notification to settlement, leveraging your knowledge of vehicle repair procedures, pricing, and regulatory requirements.

A strong focus on service excellence and fraud detection will guide day-to-day decisions. The role requires at least 3 years of motor claims experience, proficiency with claims management systems and MS Office, and a valid

Qualifications

• Negotiation and communication skills with strong interpersonal abilities.
• Analytical thinking and attention to detail for claim assessment.
• Ability to manage multiple claims with accuracy and timeliness.

Responsibilities

• Receive and accurately record new motor insurance claims.
• Assess liability and quantum for motor vehicle claims.
• Appoint and manage approved repairers and assessors.
• Negotiate settlements with policyholders, third-party insurers, and legal representatives.
• Conduct thorough investigations into complex or disputed claims.
• Ensure adherence to claims handling protocols and regulatory guidelines.
• Identify and investigate potentially fraudulent claims.
• Maintain clear documentation of all claim-related activities.
• Provide excellent customer service throughout the claims process.
• Collaborate with underwriting and risk to identify trends.

Skills

Negotiation

Communication

Interpersonal skills

Analytical thinking

Attention to detail

Time management

Education

NQF Level 4 in Short-Term Insurance

Tools

Claims management systems

Microsoft Office Suite

Job description

Placements24 is seeking a dedicated Motor Claims Specialist to join our insurance operations in Tembisa, Gauteng. You will manage motor claims from notification to settlement, leveraging your knowledge of vehicle repair procedures, pricing, and regulatory requirements.

A strong focus on service excellence and fraud detection will guide day-to-day decisions. The role requires at least 3 years of motor claims experience, proficiency with claims management systems and MS Office, and a valid