Motor Vehicle Claims Specialist – On-Site Inspections

Placements24; Kempton Park; On-site; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Company vehicle or travel allowance

Annual performance bonuses

Medical aid contribution and provident

Opportunities for professional develop

Supportive work environment

Job summary

Placements24 is seeking a diligent Claims Adjuster to manage motor vehicle insurance claims in the Tembisa, Gauteng region. The role involves investigating claims, assessing damages, negotiating settlements and ensuring timely resolution while complying with regulatory standards.

The successful candidate will work with a reputable insurance firm, travel within the Tembisa area for inspections, and contribute to a strong claims process and excellent client service within a dynamic team.

Qualifications

• At least 3 years of experience as a Claims Adjuster handling motor vehicle claims.
• Understanding of motor vehicle repair processes, parts and costs.
• Excellent negotiation, communication and interpersonal skills.
• Ability to work independently, manage a caseload and meet deadlines.
• Valid driver's license and willingness to travel within the Tembisa area for inspections.

Responsibilities

• Investigate motor vehicle insurance claims thoroughly and gather documentation.
• Conduct on-site inspections to assess damage and liability.
• Evaluate repair estimates for cost-effectiveness adherence to standards.
• Negotiate settlements with policyholders, third parties and legal reps.
• Approve or deny claims based on policy coverage and findings.
• Maintain detailed records in the claims management system.
• Communicate clearly with all parties about status and decisions.
• Identify potential fraudulent claims and escalate as needed.
• Stay updated on legislation, industry practices and company policies.

Skills

Investigative skills

Analytical skills

Negotiation skills

Communication skills

Independent / time management

Education

Grade 12 certificate

Diploma or FAIS accreditation

Tools

Claims management software

Office applications

Job description

Placements24 is seeking a diligent Claims Adjuster to manage motor vehicle insurance claims in the Tembisa, Gauteng region. The role involves investigating claims, assessing damages, negotiating settlements and ensuring timely resolution while complying with regulatory standards.

The successful candidate will work with a reputable insurance firm, travel within the Tembisa area for inspections, and contribute to a strong claims process and excellent client service within a dynamic team.