Mental Health Support Practitioner

Placements24; Paarl; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Remote work

Training opportunities

Supervision structure

Home office setup allowance

Job summary

Placements24 is seeking a compassionate Mental Health Support Practitioner for a fully remote role. You will connect with clients via telehealth to provide empathetic listening and practical guidance toward recovery.

You will help clients develop coping skills, navigate services, and maintain confidential records, while collaborating with clinical teams. The position offers strong training, supervision, and a real impact on accessible mental healthcare.

Qualifications

• Experience in mental health support or related field.
• Strong understanding of mental health conditions and recovery principles.
• Proficiency with telehealth and digital records.

Responsibilities

• Provide remote emotional support and non-clinical interventions to individuals with mental health concerns.
• Assist clients in developing coping strategies and self-management skills.
• Help clients navigate mental health services and access community resources.
• Conduct virtual check-ins and provide ongoing support throughout their recovery journey.
• Maintain accurate and confidential client records using secure online platforms.
• Collaborate with clinical teams and other support professionals as needed.

Skills

Empathy

Active listening

Virtual communication

Self-management coaching

Education

Degree in social work or related field

Tools

Telehealth platforms

Video conferencing

Digital record-keeping

Job description

About the Role

Our client is seeking a compassionate and skilled Mental Health Support Practitioner to join their team in a fully remote capacity. This role is crucial for providing essential support to individuals experiencing mental health challenges. You will leverage technology to connect with clients, offer empathetic listening, practical advice, and guidance towards recovery resources. This position offers the flexibility to work from anywhere while making a significant impact on the well-being of individuals, contributing to a more accessible mental healthcare landscape. Join us in building a supportive virtual environment for those in need.

Key Responsibilities

• Provide remote emotional support and non-clinical interventions to individuals with mental health concerns.
• Assist clients in developing coping strategies and self-management skills.
• Help clients navigate mental health services and access community resources.
• Conduct virtual check-ins and provide ongoing support throughout their recovery journey.
• Maintain accurate and confidential client records using secure online platforms.
• Collaborate with clinical teams and other support professionals as needed.

Requirements

• Experience in mental health support, social work, or a related field.
• Strong understanding of mental health conditions and recovery principles.
• Excellent active listening, empathy, and communication skills for virtual interactions.
• Proficiency in using telehealth platforms, video conferencing, and digital record-keeping systems.
• Ability to work independently, manage workload effectively, and maintain professional boundaries remotely.
• A genuine passion for supporting mental well-being.

Benefits

• Competitive salary and performance bonuses.
• Full remote work flexibility, enabling a great work-life balance.
• Access to comprehensive training and professional development opportunities.
• Supportive team and supervision structure.
• Opportunity to contribute to accessible mental healthcare.
• Allowance for home office setup.