Medical Receptionist, Specialist Practice, Potchefstroom – REF# IMR067-MR

iMedrecruit; Potchefstroom; On-site; ZAR 100,000 - 167,000; Full time

Job summary

iMedrecruit seeks an experienced Medical Receptionist for a private medical practice in Potchefstroom. The successful candidate will provide professional reception and administrative support, ensuring a warm patient experience and efficient daily operations.

Key duties include managing the diary and appointments, answering calls, processing payments, maintaining patient files, stock control, and ensuring confidentiality.

Qualifications

• Matric/Grade 12 required.
• Previous medical reception experience essential.
• Experience in a private medical practice strongly preferred.
• Child/paediatric practice experience advantageous.

Responsibilities

• Manage the practice diary and appointments.
• Answer and attend to incoming calls.
• Process cash and card payments and issue receipts.
• Manage stock and order stock when required.
• Create and maintain patient files.
• Provide general administrative support.
• Maintain confidentiality of patient information.
• Communicate professionally with patients and families.
• Support day-to-day administrative requirements of the practice.

Skills

Communication

Multi-tasking

Customer service

Teamwork

Education

Matric/Grade 12

Tools

Medical software

Microsoft Office Suite

Job description

A specialist medical practice in Potchefstroom is seeking an experienced Medical Receptionist to join their team. The ideal candidate will have previous experience as a doctor's receptionist or medical receptionist, preferably within a private medical practice.

The successful candidate will provide professional and efficient reception and administrative support while ensuring a warm and welcoming experience for patients and their families. Experience working with children and parents would be advantageous.

Roles and Responsibilities (but not limited to):

• Manage the practice diary and appointments.
• Answer and attend to incoming calls.
• Process cash and credit card payments and issue receipts.
• Manage stock control and order stock when required.
• Create and maintain patient files.
• Provide general administrative support.
• Ensure the smooth and effective functioning of the practice.
• Ensure the reception area is neat, tidy and presentable.
• Maintain efficient and professional patient service.
• Maintain confidentiality of all doctor, staff and patient information.
• Communicate professionally with patients and families via telephone and WhatsApp.
• Assist with the day-to-day administrative requirements of the practice.

Qualification and Requirements:

• Matric / Grade 12.
• Previous medical reception experience is essential.
• Previous experience as a doctor's receptionist or within a private medical practice is strongly preferred.
• Experience in a paediatric practice would be advantageous.
• Medical software knowledge is essential.
• Knowledge of Microsoft Office Suite is required.
• Fluent in English and Afrikaans, with Afrikaans fluency important.
• Strong computer literacy.

Skills and attributes:

• Warm, welcoming and friendly personality.
• Professional, polished and well-presented.
• Patient, respectful and compassionate manner when dealing with children, parents and families.
• Excellent communication and interpersonal skills.
• Strong organisational and administrative skills.
• Excellent time-management and prioritisation skills.
• Ability to multitask and work efficiently in a busy environment.
• Ability to work independently and unsupervised.
• Ability to work well as part of a team.
• Strong attention to detail.
• Ability to work under pressure.
• High level of computer literacy.
• Professional telephone and WhatsApp etiquette.
• Ability to handle confidential patient information with discretion.
• Hardworking, energetic and professional.
• Reliable and punctual.

Working hours: Work Hours:

Monday to Friday, 07h00 – 16h00 (Still to be determined)

Saturday, If required

Start date:

1 November 2026