Medical Front Desk & Patient Care Coordinator

iMedrecruit (Pty) Ltd; Cape Town; On-site; ZAR 167,000 - 212,000; Full time

Job summary

iMedrecruit (Pty) Ltd is seeking a professional Medical Receptionist to manage the front desk and provide efficient administrative support. The role involves coordinating patient appointments, handling correspondence, and maintaining accurate records with a warm, professional manner.

The ideal candidate will be confident dealing with patients, proficient in Microsoft Office, and capable of multitasking in a busy medical reception environment.

Qualifications

• Matric / Grade 12 is required.
• Previous medical reception or administrative experience is advantageous.
• Proficient in Microsoft Office.
• Experience with medical practice software is advantageous.
• Willingness to learn Elixir Live (training will be provided).
• Strong written and verbal communication skills.

Responsibilities

• Manage the electronic diary and schedule patient appointments.
• Send appointment reminders via SMS and follow up by telephone.
• Prepare patient files for the doctor two days in advance.
• Obtain and file blood test results.
• Manage incoming and outgoing correspondence and emails.
• Refer relevant correspondence and enquiries to the doctor.
• Welcome patients and manage consultation times.
• Answer telephone calls, take messages, and ensure they are communicated appropriately.
• Issue invoices and receipts.
• Process credit card payments.
• Maintain accurate and organised patient records.
• Perform general reception and administrative duties.

Skills

Communication skills

Customer service

Organisation

Diary management

Multitasking

Education

Matric / Grade 12

Tools

Microsoft Office

Medical practice software

Elixir Live

Job description

iMedrecruit (Pty) Ltd is seeking a professional Medical Receptionist to manage the front desk and provide efficient administrative support. The role involves coordinating patient appointments, handling correspondence, and maintaining accurate records with a warm, professional manner.

The ideal candidate will be confident dealing with patients, proficient in Microsoft Office, and capable of multitasking in a busy medical reception environment.