Elite Medical Receptionist & Patient Care Coordinator

iMedrecruit (Pty) Ltd; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

iMedrecruit (Pty) Ltd seeks a Medical Receptionist for a specialist practice in Paarl, near Cape Town. You will warmly welcome patients, manage calls, schedule appointments and coordinate diary activity while maintaining accurate patient records and confidentiality.

The successful candidate will have at least 3 years in a medical receptionist role, be fluent in English and Afrikaans, and possess strong administrative skills.

Qualifications

• Matric/Grade 12 is required.
• Minimum 3 years' experience as a medical receptionist.
• Knowledge of medical aid billing, coding and terminology.
• Experience with EMR systems is advantageous.
• Fluent in English and Afrikaans (verbal and written).
• Strong administrative and organisational skills.

Responsibilities

• Welcome patients and visitors in a professional, friendly manner.
• Answer calls and direct enquiries appropriately.
• Manage appointment scheduling and diary coordination.
• Confirm appointments and communicate schedule changes.
• Coordinate theatre lists and anaesthetist arrangements.
• Maintain accurate patient records and confidentiality.
• Process patient payments and manage accounts.
• Assist with medical aid and billing administration.
• Maintain stock levels of office and clinical supplies.

Skills

Interpersonal skills

Telephone etiquette

Customer service

Multitasking

Organisational skills

Attention to detail

Professional presentation

Confidentiality

Teamwork

Education

Matric / Grade 12

Tools

EMR system

Job description

iMedrecruit (Pty) Ltd seeks a Medical Receptionist for a specialist practice in Paarl, near Cape Town. You will warmly welcome patients, manage calls, schedule appointments and coordinate diary activity while maintaining accurate patient records and confidentiality.

The successful candidate will have at least 3 years in a medical receptionist role, be fluent in English and Afrikaans, and possess strong administrative skills.