Market Operations Manager (Cape Town)

AfriConsultancy; Cape Town; On-site; ZAR 279,000 - 391,000; Full time

Job summary

AfriConsultancy seeks an experienced Market Manager to oversee daily market operations in Cape Town. You will manage trader administration, compliance, and stakeholder communications, serving as the main link with the City’s Public Trading Department and other partners.

Responsibilities include opening/closing the market, enforcing by-laws, supervising safety and cleanliness, and producing monthly operational and compliance reports.

Qualifications

• Diploma (NQF 6) required; an equivalent NQF 5 with relevant experience may be considered.
• At least 3 years’ experience in urban or market management.
• Demonstrable experience in stakeholder engagement, relationship management, facilitation, mediation and conflict resolution.
• Experience with community engagement and multi-stakeholder coordination.
• Experience in informal trading or market environments.
• Valid driver’s licence.

Responsibilities

• Open and close the market in line with approved operating hours.
• Inspect the market daily before trading starts and keep it running throughout trading hours.
• Monitor trading activity and occupancy of trading bays, and prevent unauthorised occupation.
• Maintain order within the market.
• Act as the main liaison between the Public Trading Department, traders, trader associations, Law Enforcement and community representatives.
• Facilitate regular stakeholder meetings and support market activation initiatives.
• Monitor compliance with by-laws and safety requirements.
• Submit monthly reports and keep trader records up to date.

Skills

Stakeholder engagement

Relationship management

Facilitation

Mediation and conflict resolution

Community engagement

Multi-stakeholder coordination

Informal trading

Education

Diploma (NQF 6)

Job description

AfriConsultancy seeks an experienced Market Manager to oversee daily market operations in Cape Town. You will manage trader administration, compliance, and stakeholder communications, serving as the main link with the City’s Public Trading Department and other partners.

Responsibilities include opening/closing the market, enforcing by-laws, supervising safety and cleanliness, and producing monthly operational and compliance reports.