Market Manager (Public Trading Market)

AfriConsultancy; Cape Town; Vor Ort; ZAR 279.000 - 391.000; Vollzeit

Zusammenfassung

AfriConsultancy seeks an experienced Market Manager to oversee daily market operations in Cape Town. You will manage trader administration, compliance, and stakeholder communications, serving as the main link with the City’s Public Trading Department and other partners.

Responsibilities include opening/closing the market, enforcing by-laws, supervising safety and cleanliness, and producing monthly operational and compliance reports.

Qualifikationen

• Diploma (NQF 6) required; an equivalent NQF 5 with relevant experience may be considered.
• At least 3 years’ experience in urban or market management.
• Demonstrable experience in stakeholder engagement, relationship management, facilitation, mediation and conflict resolution.
• Experience with community engagement and multi-stakeholder coordination.
• Experience in informal trading or market environments.
• Valid driver’s licence.

Aufgaben

• Open and close the market in line with approved operating hours.
• Inspect the market daily before trading starts and keep it running throughout trading hours.
• Monitor trading activity and occupancy of trading bays, and prevent unauthorised occupation.
• Maintain order within the market.
• Act as the main liaison between the Public Trading Department, traders, trader associations, Law Enforcement and community representatives.
• Facilitate regular stakeholder meetings and support market activation initiatives.
• Monitor compliance with by-laws and safety requirements.
• Submit monthly reports and keep trader records up to date.

Kenntnisse

Stakeholder engagement

Relationship management

Facilitation

Mediation and conflict resolution

Community engagement

Multi-stakeholder coordination

Informal trading

Ausbildung

Diploma (NQF 6)

Jobbeschreibung

About the role

Our client, a Cape Town company contracted to manage a public trading market on behalf of the City of Cape Town, is looking for an experienced Market Manager. You’ll run daily market operations, look after trader administration and compliance, and act as the main link between informal traders, the City’s Public Trading Department and other stakeholders. This is an on-site contract role.

Daily market operations

• Open and close the market in line with approved operating hours.
• Inspect the market daily before trading starts and keep it running throughout trading hours.
• Monitor trading activity and occupancy of trading bays, and prevent unauthorised occupation.
• Maintain order within the market.

Trader administration

• Keep an up-to-date trader register and trader contact records.
• Verify permits issued by the Public Trading Department and record trader attendance.
• Report vacant and abandoned trading bays.
• Help onboard new traders and support trader verification exercises.
• Communicate operational matters to traders.

Compliance monitoring

• Monitor compliance with the City’s Informal Trading By-law, market rules and permit conditions.
• Monitor occupational health and safety, fire safety, environmental health, waste management and (where applicable) food safety requirements.
• Report non-compliance immediately to the designated Public Trading Department official.

Maintenance, cleanliness and safety

• Inspect market infrastructure (trading bays, ablutions, water, electrical, drainage, signage, fencing, walkways) and report and follow up on defects.
• Ensure trading and common areas are kept clean, monitor refuse removal, report illegal dumping and promote recycling.
• Conduct routine safety inspections, report hazards and record incidents.

Stakeholder engagement and dispute resolution

• Act as the main liaison between the Public Trading Department, traders, trader associations, Law Enforcement, Environmental Health, Solid Waste and community representatives.
• Facilitate regular stakeholder meetings, build consensus and support market activation initiatives.
• Mediate disputes between traders, handle complaints, keep a complaints register and elevate unresolved matters.

Reporting

• Monitor and report on occupancy, vacant bays, trader turnover, customer activity, infrastructure, security, compliance trends and operational risks.
• Submit monthly operational, occupancy, maintenance, incident, compliance, health and safety, stakeholder engagement and photographic reports, plus trader database updates and improvement recommendations.

Requirements

• Diploma (NQF 6) required; an appropriate NQF 5 qualification with relevant experience may be considered.
• At least 3 years’ experience in urban or market management.
• Demonstrable experience in stakeholder engagement, relationship management, facilitation, mediation and conflict resolution.
• Experience with community engagement and multi-stakeholder coordination.
• Experience in informal trading or market environments.
• Valid driver’s licence.

Remuneration

R25 000 – R35 000 per month.