Marine Equipment Service Technician

Placements24; Mossel Bay; Hybrid; ZAR 360,000 - 520,000; Full time

Benefits offered by this job

Health & wellness benefits

Remote salary competitiveness

Vacation and personal leave

Professional growth and training

Company-provided equipment

Flexible work hours

Retirement fund

Collaborative remote team environment

Job summary

Placements24 is seeking a Marine Equipment Service Technician for a fully remote role. You will provide expert remote technical support for marine propulsion systems, hydraulics, and electrical controls, diagnosing issues from afar.

You will guide field technicians and vessel crews, analyze diagnostics, develop troubleshooting guides, and collaborate with engineering teams to address recurring problems. Strong communication and independent work ethic are essential.

Qualifications

• Experience as Marine Engineer or Service Technician focusing on marine equipment.
• Strong knowledge of marine propulsion systems, hydraulics and electrical controls.
• Ability to read technical manuals, schematics and diagrams for marine applications.
• Excellent diagnostic and problem-solving skills for complex machinery.
• Strong remote communication and ability to guide clients via phone/email/video.

Responsibilities

• Provide remote technical support and troubleshooting for marine engines, generators, and auxiliary systems.
• Analyze diagnostic data and equipment logs to identify and resolve issues.
• Guide on-site technicians and vessel crews through complex repair and maintenance procedures.
• Develop and maintain technical documentation, service bulletins, and troubleshooting guides.
• Collaborate with engineering and product teams to address recurring issues.
• Assist in remote commissioning and testing of new marine equipment installations.
• Stay current with new technologies, products, and industry best practices.
• Manage service requests and maintain detailed records of remote assistance.
• Escalate critical issues to appropriate departments as needed.
• Contribute to a knowledge base for the support team and clients.

Skills

Remote communication

Diagnostics

Troubleshooting

Schematics reading

Maritime knowledge

Education

Marine engineering qualification

Certifications in marine engineering

Tools

Remote diagnostic software

Job description

About the Role

Our client, a leading supplier of specialized marine equipment, is looking for a skilled Marine Equipment Service Technician to join their team. This role offers the unique opportunity to work remotely, providing expert technical support and troubleshooting for a range of advanced marine systems. You will be instrumental in assisting clients and field technicians globally, diagnosing issues, and guiding repair processes. The ideal candidate possesses extensive knowledge of marine propulsion systems, hydraulics, and electrical controls, coupled with excellent communication skills. This position demands a proactive problem-solver who can analyze complex technical challenges and provide effective solutions from a distance. Your expertise will ensure the reliable operation of critical equipment for our clients in the maritime industry, making this a vital and rewarding remote role.

Key Responsibilities

• Provide remote technical support and troubleshooting for marine engines, generators, and auxiliary systems.
• Analyze diagnostic data and equipment logs to identify and resolve operational issues.
• Guide on-site technicians and vessel crews through complex repair and maintenance procedures.
• Develop and maintain technical documentation, service bulletins, and troubleshooting guides.
• Collaborate with engineering and product development teams to address recurring technical issues.
• Assist in the remote commissioning and testing of new marine equipment installations.
• Stay current with new technologies, products, and industry best practices in marine engineering.
• Manage service requests and maintain detailed records of all remote assistance provided.
• Escalate critical issues to appropriate departments when necessary.
• Contribute to a knowledge base for the support team and clients.

Requirements

• Demonstrated experience as a Marine Engineer, Service Technician, or similar role with a focus on marine equipment.
• In-depth knowledge of marine propulsion systems, hydraulics, electrical systems, and control systems.
• Proficiency in reading and interpreting technical manuals, schematics, and diagrams specific to marine applications.
• Excellent diagnostic and problem-solving skills applicable to complex machinery.
• Strong remote communication skills, including the ability to convey technical information clearly and effectively via phone, email, and video conferencing.
• Experience with remote diagnostic tools and software is highly desirable.
• Relevant technical qualifications or certifications in marine engineering or a related field.
• Ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
• Familiarity with maritime regulations and safety standards is a plus.
• A proactive and customer-centric approach to technical support.

Benefits

• Highly competitive remote salary.
• Comprehensive health and wellness benefits.
• Generous vacation and personal leave policies.
• Opportunities for professional growth and advanced training.
• Company-provided equipment (laptop, communication tools).
• Flexible work hours within reasonable global support needs.
• Contribution to retirement fund.
• A collaborative and supportive remote team environment.