Hybrid Field Service Technician - Marine Systems

Placements24; Cape Town; Hybrid; ZAR 750,000 - 1,050,000; Full time

Job summary

Placements24 is seeking a Hybrid Field Service Technician in Cape Town to install, service, and commission advanced marine electronics and propulsion systems. You will diagnose complex issues on-site and remotely, train client crews, and develop preventive maintenance plans tailored to vessel operations.

The role combines field duties with remote support, requiring travel to port locations and strong communication with customers.

Qualifications

• Five+ years in field service with marine systems experience.
• Ability to diagnose complex marine electronics and propulsion issues.
• Strong communication and customer-facing skills.
• Willingness to travel to ports and sites as required.
• Capable of working independently and in a team.

Responsibilities

• Perform on-site installation, maintenance, repair, and commissioning of marine electronic and mechanical systems.
• Conduct remote diagnostics and troubleshoot equipment issues for vessels and shore operations.
• Provide technical guidance to vessel crews during operations.
• Develop preventive maintenance schedules tailored to vessels.
• Prepare detailed service reports with findings and recommendations.
• Collaborate with engineering for feedback and improvements.
• Manage spare parts inventory for field calls.
• Stay updated on navigation, communication, and propulsion tech advancements.
• Conduct onboard training for client personnel on system operation and basic maintenance.
• Ensure compliance with safety and environmental regulations.

Skills

Marine electronics

Field service

Diagnostics

Communication

Travel readiness

Independent work

Customer service

Education

Marine electronics certification

Engineering certification

Tools

Diagnostic software

Technical manuals

Schematics reading

Networking basics

Job description

About the Role

Our client, a premier provider of specialized marine equipment and services, is seeking a dedicated and experienced Hybrid Field Service Technician to join their esteemed team in Cape Town, Western Cape, ZA. This role is crucial for ensuring the optimal performance and longevity of our client's advanced marine systems, including navigation, communication, and propulsion technologies. You will be responsible for a mix of hands‑on field service operations and remote technical support, diagnostics, and planning. The successful candidate will be passionate about maritime technology and possess a proven track record in diagnosing and resolving complex technical issues on‑site and remotely. This hybrid position offers the flexibility of working both in the field and from a home office, balancing practical application with strategic remote engagement. You will play a vital role in maintaining the operational readiness of critical marine assets for a distinguished clientele.

Key Responsibilities

• Perform on‑site installation, maintenance, repair, and commissioning of sophisticated marine electronic and mechanical systems.
• Conduct remote diagnostics and troubleshooting of equipment issues reported by vessel crews or shore‑based operations.
• Provide comprehensive technical guidance and support to vessel crews during operational phases.
• Develop and execute preventative maintenance schedules tailored to specific vessel requirements and operational profiles.
• Prepare detailed service reports, including findings, actions taken, and recommendations for future maintenance.
• Collaborate with the engineering team to relay feedback on equipment performance and suggest design improvements.
• Manage spare parts inventory and ensure timely availability of necessary components for field service calls.
• Stay current with technological advancements in marine navigation, communication, and propulsion systems.
• Conduct on‑board training for client personnel on system operation and basic maintenance procedures.
• Ensure all work is performed in compliance with industry safety standards and environmental regulations.

Requirements

• Minimum of 5 years of experience in field service, with a strong focus on marine electronic or mechanical systems.
• Proven expertise in diagnosing and repairing complex marine systems, such as GPS, radar, sonar, autopilots, VHF radios, and diesel engines.
• Proficiency in reading and interpreting technical manuals, schematics, and diagnostic software.
• Experience with hybrid work models, demonstrating ability to perform both field duties and remote technical support effectively.
• Strong problem‑solving abilities and a methodical approach to fault finding.
• Excellent communication and customer service skills, with the ability to build rapport with diverse clientele.
• Willingness to travel extensively to various port locations as required by service demands.
• Relevant technical certifications in marine electronics or engineering are highly desirable.
• Ability to work independently with minimal supervision and as part of a collaborative team.
• Basic understanding of networking and IT principles for integrated systems.

Benefits

• Our client offers a competitive salary of ZAR per annum, reflecting your expertise.
• This hybrid role provides a blend of field work and remote flexibility.
• You will receive comprehensive training on our client's specialized marine systems.
• Opportunities for professional growth and advancement within the company are available.
• A travel allowance and per diem will be provided for field assignments.
• Health insurance and retirement savings plan options are included.
• Enjoy working with cutting‑edge technology in a vital industry supporting the Cape Town, Western Cape, ZA maritime sector.