Manager, eGRC Developer (L09)

Synchrony; Remote; ZAR 70 000 - 100 000; Full time

Job summary

A leading financial services company in South Africa is seeking a Manager, eGRC Developer (L9) to manage the eGRC SAI 360 platform. This role involves analyzing business requirements, designing solutions, and ensuring project delivery aligns with best practices. Ideal candidates will have over 4 years' experience in Governance and Risk Compliance and strong skills in configuring platforms like SAI360, with effective communication across teams. This position offers flexibility with working hours and a supportive culture focused on growth.

Benefits

Flexibility and Choice

Career advancement opportunities

Comprehensive employee benefits

Qualifications

• Over 4 years of experience in Governance, Risk & Compliance Solution Development.
• Strong experience in configuring eGRC platforms such as SAI360.
• Proven abilities in managing delivery timelines and coordinating teams.

Responsibilities

• Analyze business requirements and design/configure solutions within the eGRC platform.
• Manage project delivery, track progress, and resolve blockers.
• Provide technical guidance to ensure configurations align with standards.

Skills

Governance, Risk & Compliance Solution Development

eGRC platform configuration

Project delivery management

Cross-functional team coordination

Communication with stakeholders

Education

Bachelor's degree

Tools

SAI360 BWise

Jira

Confluence

SQL

Job description

Job Description:

Role Title

Manager, eGRC Developer (L9)

Company Overview

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
• We offer Flexibility and Choice for all employees and provide best-in‑class employee benefits and programs that cater to work‑life integration and overall well‑being.
• We provide career advancement and upskilling opportunities, for all to take up leadership roles.

Organizational Overview

Synchrony’s Risk Team provides independent oversight of Synchrony’s risk‑taking activities to ensure safety and soundness, meet regulatory and legal requirements, and manage risks to the risk‑appetite of the Board. Risk is responsible for independently assessing, quantifying, and overseeing risks & providing effective challenge. Risk serves as Synchrony’s Second Line of Defense.

Overall, Risk Team oversees and manages the Risk Program to support the business in anticipating and addressing risks, issues and challenges. Results are consistent with the respective strategic uses and complying with related overall risk, risk testing policies, standards, procedures as well as regulations. Our Risk organization consists of 4 pillars: Compliance, Credit & Financial Risk, Enterprise Risk and Operational Risk. Each of the pillars play a vital role in managing Risk and supports the business in anticipating and addressing risks, issues, and challenges.

Enterprise Risk provides oversight on Synchrony‑wide initiatives and projects and manages issues, risk assessment & reporting, risk monitoring activities, policy standards and procedure framework for governance documents.

Role Summary/Purpose

In this individual contributor role you will be responsible for systems configuration and operational support for Enterprise Risk Governance and Compliance platform eGRC SAI 360 (formerly known as BWise). As an Agile team member, you will review user stories, understand business requirement, configure solution and participate in all Agile rituals.

Key Responsibilities

• Analyze business requirements and design/configure solutions within the eGRC platform, including development of forms, dashboards, workflows, and automation.
• Manage project delivery by coordinating tasks, tracking progress, resolving blockers, and ensuring timely implementation of platform modules and enhancements.
• Provide technical guidance and oversight to ensure configurations align with architecture standards and best practices, including review of technical deliverables.
• Collaborate closely with stakeholders—including analysts, product owners, QA, and leadership—to clarify requirements, communicate updates, and support smooth delivery.
• Drive quality assurance, process improvements, compliance adherence, and governance throughout solution development and deployment.

Required Skills/Knowledge

• Bachelor’s degree with 4+ Years of work experience in Governance, Risk & Compliance Solution Development & Design and in lieu of degree 6 years of work experience.
• Strong experience in configuring and customizing eGRC platforms like SAI360 BWise, including workflow automation, dashboards, and scripting.
• Proven ability to manage delivery timelines, coordinate cross‑functional teams, and communicate effectively with stakeholders at all levels.
• Skilled in guiding technical teams on best practices, reviewing deliverables, and resolving issues to maintain quality and progress.
• Understanding of risk, governance, and compliance requirements, with a focus on driving process efficiencies and automation within eGRC solutions.

Desired Skills/Knowledge

• Experience with agile methodologies and tools like Jira and Confluence for managing eGRC projects and documentation.
• Basic knowledge of Vue.js or similar frameworks for designing user interfaces.
• Understanding of GraphQL for efficient data querying and integration.

Eligibility Criteria

• Bachelor’s degree with 4+ Years of work experience in Governance, Risk & Compliance Solution Development & Design and in lieu of degree 6 years of work experience.
• 2+ years of experience working on SAI360 BWise or any other similar GRC platform like MetricStream/Archer/ServiceNow
• 1+ years of SQL and GRC experience

Work Timings

02:00 to 11:00 PM IST

This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.

For Internal Applicants

• Understand the criteria or mandatory skills required for the role, before applying
• Inform your manager and HRM before applying for any role on Workday
• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
• Must not be any corrective action plan (Formal/Final Formal)
• L4 to L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are only eligible
• L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible
• Employees at L4+ are eligible to apply for this opportunity

Level / Grade : 9

Job Family Group:
Risk Management