Manager

Torsap Thai Kitchen; Madibeng Local Municipality; On-site; ZAR 167,400 - 279,000; Full time

Job summary

Torsap Thai Kitchen is hiring a Front of House Manager for their location in Hartbeespoort, North West, South Africa. The candidate should have proven experience in a busy restaurant environment, strong leadership skills, and a solid understanding of front-of-house operations. Responsibilities include managing service operations, supervising staff, maintaining service quality, and handling guest interactions. This full-time role requires flexibility in working hours and knowledge of food service operations.

Qualifications

• Proven experience as a Front of House Manager or in a senior supervisory role in a busy restaurant.
• Flexibility to work evenings, weekends, and public holidays.
• Prior experience as a griller is essential.

Responsibilities

• Managing all front-of-house operations during service.
• Leading, scheduling, and supervising FOH staff.
• Ensuring service standards, cleanliness, and presentation are maintained.
• Handling guest feedback and special requests professionally.
• Overseeing reservations, waitlists, and seating.
• Coordinating closely with kitchen and bar teams.
• Training and mentoring staff to standards.
• Monitoring stock and daily operational needs.

Skills

Leadership and people management

Customer service instincts

Problem-solving ability

Strong communication skills

Knowledge of restaurant operations

Job description

WE'RE HIRING!

Front of House Manager

Full-Time Position
Location: V8 Roadhouse, Hartbeespoort

V8 Roadhouse is looking for an experienced and confident Front of House Manager who can run a busy floor, lead a strong team, and deliver consistent, high-quality service. This role is for someone who understands hospitality from the ground up and knows how to keep standards tight while still creating a welcoming, professional atmosphere.

What You’ll Need to Succeed:

• Proven experience as a Front of House Manager or senior supervisory role in a busy restaurant environment.
• Strong leadership and people management skills.
• Excellent customer service instincts and problem‑solving ability.
• Ability to stay calm, decisive, and organised during peak service.
• Solid understanding of reservations, seating flow, and floor management.
• Knowledge of bar, coffee, and food service operations.
• Strong communication skills with staff, guests, and management.
• Flexibility to work evenings, weekends, and public holidays.

What You’ll Be Doing:

• Managing all front‑of‑house operations during service.
• Leading, scheduling, and supervising FOH staff.
• Ensuring service standards, cleanliness, and presentation are consistently maintained.
• Handling guest feedback, complaints, and special requests professionally.
• Overseeing reservations, waitlists, and seating to maximise flow and guest experience.
• Coordinating closely with the kitchen and bar teams for smooth service.
• Training, mentoring, and holding staff accountable to V8 Roadhouse standards.
• Monitoring stock, breakages, and daily FOH operational needs.

About You:

• You’re confident, reliable, and lead by example.
• You don’t panic under pressure — you control it.
• You’re firm but fair and know how to get the best out of your team.
• You care deeply about guest experience and service quality.
• You take ownership of your floor and your results.

Salary:

To be discussed.

Qualifications:

Prior experience as a griller is essential.