Restaurant General Manager - Boksburg

Restaurant Careers; Gauteng; On-site; ZAR 279,000 - 446,000; Full time

Benefits offered by this job

Health insurance coverage

Retirement savings plan

Opportunities for training and career 

Job summary

Restaurant Careers is seeking a motivated General Manager for a busy restaurant in Boksburg. You will oversee daily operations, lead front-of-house teams, and ensure exceptional guest experiences while driving revenue and cost control.

The role requires strong leadership, extensive restaurant management experience, and a hands-on approach to staff development and training. Competitive salary and benefits offered.

Qualifications

• Minimum 6 years of restaurant supervisor or management experience.
• Significant experience in supervisory or management role within the restaurant industry.
• Strong leadership and communication skills.
• Experience with POS systems and basic financial reporting.
• Excellent customer service and problem-solving abilities.

Responsibilities

• Manage day-to-day restaurant operations across all service periods to a high standard.
• Lead, train, mentor, and develop front-of-house staff.
• Ensure warm, professional guest experiences throughout service.
• Handle guest queries, feedback, and complaints professionally.
• Coordinate with kitchen to ensure smooth service delivery.

Skills

Leadership

Staff Training

Customer Service

Cost Control

POS Systems

Education

Hospitality management qualification

Tools

POS systems

Job description

What Restaurant General Manager Boksburg Jobs

Restaurant general managers in Boksburg can expect to earn between R25,000 and R45,000 per month. This range can fluctuate based on the size and prestige of the establishment, as well as the candidate's experience and qualifications. Additional benefits may also be included.

Leading employers for restaurant general managers in Boksburg often include well-known chains and independent establishments. Some prominent names to consider are Spur Steak Ranches, Ocean Basket , and local popular eateries.

Key Responsibilities

• Responsible for day to day operation and overall performance of restaurant outlets.
• Conduct regular floor walkabouts to monior sevice standards, staff performance, cleanliness and operational requirements.
• Supervise restaurant operations to achieve revenue and profitability objectives while maintaining high standards of food quality, presentation and service delivery.
• Effectively lead, delegate and co-ordinate the activities of restaurant team members to ensure effective operations.
• Liaise with relevant departments to plan, co-ordinate and execute restaurant functions, events and special activities.
• Organise and facilitate ongoing staff training on menu knowledge, customer service excellence, beverages, wines and club policies and procedures.
• Maintain a positive, professional and proactive approach at all times.
• Manage employee attendance, performance, conduct and scheduling in accordance with the club’s policy.
• Process employee time records for payroll and complete daily cash up procedures in compliance with cash handling controls.
• Perform duty manager shifts as requested.
• Ensure health and safety compliance.
• Support operations in any food and beverage outlet as required and perform other duties reasonably assigned by management.
• A strong dynamic leader with effective management skills such as planning, organising, leading and controlling is essential.
• Independent self starter who can take ownership has initiative and a positive attitude.
• Delegates tasks to staff in a fair and consistent manner.
• Upholds exceptional service levels.
• Strong interpersonal and communication skills.
• Able to train and coach staff to perform at their peak levels.
• Strong food and beverage knowledge.
• Professional management front of house at all times.
• Passionate about the hospitality industry.
• Maintain excellent grooming at all times.

Qualifications

A relevant qualification in hospitality management or business administration is often preferred. Significant experience in a supervisory or management role within the restaurant industry is crucial. Strong leadership and communication skills are also highly valued.

Benefits

• Competitive salary with potential for performance-based incentives.
• Health insurance coverage and retirement savings plan.
• Opportunities for training and career growth in the culinary and hospitality industry.
• A dynamic and supportive work environment focused on team success.
• Employee discounts on meals and beverages.

Requirements

• 3+ years of experience in a restaurant management or supervisory role.
• Proven ability in staff training, team leadership, and performance management.
• Strong knowledge of food and beverage operations, inventory control, and cost management.
• Excellent communication, problem-solving, and customer service skills.
• Experience with point-of-sale (POS) systems and basic financial reporting.

Core Criteria

• Proven experience in a Restaurant Manager or senior FOH leadership role within a restaurant, hotel, or hospitality establishment
• Strong knowledge of restaurant operations, food and beverage service, and dining standards
• Excellent leadership, communication, and people management skills
• Ability to train, motivate, and develop a front-of-house team
• Strong guest relations skills with a warm, professional, and solutions-driven approach
• Good understanding of stock control, cost management, and responsible alcohol service
• Computer literate with working knowledge of POS systems
• Flexible and willing to work hospitality hours including evenings, weekends, and public holidays
• Well-presented and professional in manner at all times

Core Responsibilities

• Manage daily restaurant operations across all service periods to a consistently high standard
• Lead, train, mentor, and develop front-of-house staff to deliver exceptional service
• Ensure consistently warm, professional, and personalised guest experiences throughout every service
• Handle guest queries, feedback, and complaints professionally and efficiently
• Conduct pre-service briefings and ensure the team is fully prepared for every service period
• Coordinate effectively with the kitchen team to ensure smooth and seamless service delivery
• Monitor stock, manage requisitions, and support effective cost control
• Maintain hygiene, cleanliness, and presentation standards across all restaurant and service areas
• Ensure full compliance with health, safety, and liquor regulations at all times
• Assist with staff scheduling, attendance tracking, and performance management

Remuneration & Benefits

• Salary: Market related, dependent on experience
• Live-out position

Salary Range

Salary range - R25 000 - R40 000 per month depending on experience and suitability.

Qualifications and Experience

Minimum 6 years of restaurant supervisor or management experience.

Minimum 5 years working experience within hospitality/club industry.

Tertiary qualification in hospitality (preferred).

Criteria for the Role

• Must have a National Senior Certificate (Matric)
• Minimum 35 years' experience managing a restaurant
• Must have strong knowledge of restaurant operations, stock control and cost management
• Proven ability to lead and manage a team
• Strong customer service and communication skills
• Good administrative and organizational ability
• Ability to work under pressure in a fast-paced environment
• Willingness to work shifts, weekends and public holidays
• Own transport would be advantageous

Key Requirements

• Previous experience as a Restaurant Manager or Maître d for 4+ years
• Excellent customer-service and interpersonal abilities.
• Strong leadership and excellent communication skills
• Ability to remain calm and professional in a busy environment.
• Strong organisational and problem-solving skills.
• Professional appearance and a positive, hands‑on approach.
• Availability to work evenings, weekends, and public holidays when required.
• Hospitality qualification or relevant experience will be advantageous.
• Have a polite and courteous demeanour
• Have firm and calm nature
• Be prepared to work long hours and weekends
• Prepared to work public holidays when required
• Own a vehicle and current drivers license

What We Offer

• A professional and dynamic working environment.
• Competitive salary based on experience.
• Opportunities for growth and career development.
• The opportunity to work with a passionate hospitality team.

About the Role

Our client is seeking a motivated and customer‑focused Restaurant Manager to lead their bustling eatery in Tembisa. This role is crucial for maintaining exceptional dining experiences, managing staff effectively, and ensuring the financial success of the restaurant. You will be responsible for all aspects of daily operations, from front‑of‑house service to back‑of‑house coordination. The ideal candidate is passionate about food and service, possesses strong leadership qualities, and thrives in a fast‑paced environment, contributing to a positive and productive team culture.