Luxury Resort Executive Housekeeper - Lead Guest Experience

Placements24; South Africa; In loco; ZAR 420.000 - 660.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Medical and retirement plans

Complimentary meals during shifts

Staff discounts on services

Training and career advancement

Uniforms provided

Descrizione del lavoro

Placements24 in George, Western Cape, seeks an Executive Housekeeper to lead the housekeeping team and oversee all operations, ensuring the highest standards of cleanliness and guest satisfaction.

The role focuses on maintaining impeccable presentation, managing budgets, and coordinating with Front Desk and Maintenance for smooth guest experiences. On-site with some administrative flexibility, based in George.

Competenze

• 4+ years in housekeeping management, preferably luxury hotel or resort.
• Proven ability to lead and motivate a large team.
• Knowledge of cleaning techniques, chemicals and equipment.
• Strong organizational and time-management skills.
• High attention to detail and impeccable standards.
• Budget management and inventory control understanding.
• Excellent communication and interpersonal skills.
• Familiarity with PMS is an advantage.
• Willingness to work flexible hours including weekends/public holidays in George.
• Passion for delivering exceptional guest experiences.

Mansioni

• Develop and implement housekeeping policies, procedures, and standards.
• Manage and supervise the daily activities of the housekeeping department, including room attendants, laundry staff, and supervisors.
• Ensure all guest rooms, public areas, and back-of-house spaces are cleaned and maintained to the highest standards.
• Conduct regular inspections of guest rooms and public areas to ensure quality and consistency.
• Manage inventory of linens, cleaning supplies, and guest amenities, ensuring cost-effectiveness.
• Train and develop housekeeping staff, fostering a culture of excellence and teamwork.
• Implement and adhere to strict health, safety, and sanitation regulations.
• Coordinate with other departments, such as Front Desk and Maintenance, to address guest needs and ensure smooth operations.
• Prepare departmental budgets and manage expenses within approved limits.
• Stay updated on industry best practices and new cleaning technologies.

Conoscenze

Housekeeping management

Team leadership

Budget management

Inventory control

PMS familiarity

Attention to detail

Time management

Communication skills

Interpersonal skills

Flexibility in hours

Descrizione del lavoro

Placements24 in George, Western Cape, seeks an Executive Housekeeper to lead the housekeeping team and oversee all operations, ensuring the highest standards of cleanliness and guest satisfaction.

The role focuses on maintaining impeccable presentation, managing budgets, and coordinating with Front Desk and Maintenance for smooth guest experiences. On-site with some administrative flexibility, based in George.