Luxury Reservations Lead — Build Systems & Guest Experience

Karen Tupper Recruitment; Cape Town; On-site; ZAR 558,000 - 613,800; Full time

Benefits offered by this job

Medical Aid Contribution

Provident Fund Contribution

Job summary

Karen Tupper Recruitment is seeking an experienced Reservations Manager to elevate luxury guest experiences in Cape Town. You will set up the reservations department and manage guest reservations across prestigious properties, ensuring operational precision.

The ideal candidate has 3-5 years of experience in luxury hospitality, strong customer service orientation, and excellent communication skills. Benefiting from a competitive salary and contributions to medical aid and provident fund, this is an opportunity to lead in a high-end environment.

Qualifications

• 3-5 years experience in luxury villas or 5-star boutique hotels.
• Proven ability to manage reservations systems administration.
• Excellent communication skills in English.

Responsibilities

• Set up the entire reservations department at head office.
• Manage guest reservations process across various luxury properties.
• Ensure operational accuracy across distribution channels.

Skills

Customer service orientation

Operational knowledge

Sales skills

Attention to detail

Job description

Karen Tupper Recruitment is seeking an experienced Reservations Manager to elevate luxury guest experiences in Cape Town. You will set up the reservations department and manage guest reservations across prestigious properties, ensuring operational precision.

The ideal candidate has 3-5 years of experience in luxury hospitality, strong customer service orientation, and excellent communication skills. Benefiting from a competitive salary and contributions to medical aid and provident fund, this is an opportunity to lead in a high-end environment.