Luxury Hospitality Office Administrator | Cape Town

Tourismupdate; Cape Town; On-site; ZAR 223,000 - 379,000; Full time

Job summary

Safari JOBS in Cape Town is recruiting an Office Administrator to join a high-end safari company. You will provide administrative, diary and coordination support to the Commercial Manager and Sales team in a full-time, office-based role, with occasional remote reservations support on weekends.

The position emphasizes accuracy, initiative and dependable follow-through for day-to-day operations. Key duties include diary management, contract documentation, CRM updates, finance support and event

Qualifications

• Clear criminal record is required.
• Excellent employment track record; references will be verified.
• Clear written and verbal communication skills with a polished, confident telephone/email manner.
• Minimum 2 years’ experience in office administration or similar administrative support role, preferably in luxury hospitality or travel.
• Excellent organisational skills; ability to manage multiple priorities, maintain records and meet deadlines.
• Strong attention to detail and methodical approach to checking documents and information.
• High discretion, reliability, accountability and professionalism with confidential information.
• Proficient with Microsoft Office (Outlook, Word, Excel) and comfortable learning CRM systems.
• Experience coordinating diaries, meetings, documents, invoices, budgets and related tasks.
• Ability to work independently, take initiative and complete tasks.
• Willingness to provide occasional remote reservations support on weekends.
• Eligible to work in South Africa and able to work from Cape Town office.

Responsibilities

• Manage calendars and schedule meetings for the Commercial Manager and Head of Sales.
• Coordinate appointments and calls with colleagues, travel advisors and external partners.
• Maintain organised electronic records, shared folders and contact lists; ensure information is accurate and retrievable.
• Provide general office and team administration to support an organised environment.
• Prepare, format and proofread reports; organize and track contracts and trade partner documentation.
• Update the CRM and spreadsheets with contact details, meeting records and follow-up actions.
• Assist with cash flow reporting and finance-related documents; track invoices for payment.
• Maintain and update budget sheets and related records; monitor expenses.
• Assist with trade events, roadshows and media familiarisation trips.
• Respond to routine inquiries and support Reservations team on weekends as required.
• Provide day-to-day administrative support to the Commercial Manager and wider team.

Skills

Communication skills

Office administration

Diary management

CRM familiarity

Microsoft Office

Organisation

Independent work

Tools

CRM systems

Microsoft Office

Job description

Safari JOBS in Cape Town is recruiting an Office Administrator to join a high-end safari company. You will provide administrative, diary and coordination support to the Commercial Manager and Sales team in a full-time, office-based role, with occasional remote reservations support on weekends.

The position emphasizes accuracy, initiative and dependable follow-through for day-to-day operations. Key duties include diary management, contract documentation, CRM updates, finance support and event