Logistics Coordinator - Remote Operations Support

Placements24; LegKraal Gate; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Fully remote role

Bonuses tied to performance

Career development resources

Regular virtual team activities

Job summary

Placements24 is seeking a highly organized Logistics Coordinator to support operations remotely, ensuring smooth transport, dispatch, and tracking of shipments across our network.

The role emphasizes independent work, clear communication, and proactive problem-solving as you liaise with drivers, clients, and internal teams to optimize routes, monitor performance, and maintain meticulous records in our logistics system.

Qualifications

• Proven experience in a logistics coordination, dispatch, or supply chain role.
• Excellent communication and remote-working capabilities.
• Ability to work autonomously and manage multiple tasks.

Responsibilities

• Coordinate daily logistics operations including dispatch and schedules.
• Track shipments in real-time and update stakeholders.
• Liaise with drivers, warehouse staff, and customer service teams.
• Resolve logistical issues, rerouting, and inquiries.
• Maintain accurate delivery, return, and inventory records.
• Generate reports on performance and challenges.

Skills

Logistics coordination experience

Remote collaboration

Education

Bachelor's degree in Logistics / SCM / Business Administration

Tools

TMS

Tracking platforms

Job description

About the Role

Our client, a rapidly expanding e-commerce and logistics firm, is seeking a highly organized and proactive Logistics Coordinator to manage critical operational support from a remote capacity. This role is pivotal in ensuring the smooth flow of goods, coordinating with various stakeholders, and optimizing logistics processes without being physically present at a depot. The ideal candidate will possess exceptional communication skills, a strong understanding of supply chain management, and the ability to work autonomously in a remote setting. You will be responsible for overseeing dispatch, tracking shipments, liaising with drivers and clients, and resolving logistical challenges. This is a unique opportunity for a skilled professional to contribute significantly to a dynamic company while enjoying the flexibility of a remote work arrangement. The company embraces a remote-first culture, valuing efficiency and clear communication.

Key Responsibilities

• Coordinate and oversee daily logistics operations, including dispatching drivers and managing schedules.
• Track shipments in real-time, providing updates to relevant parties and proactively addressing delays.
• Liaise effectively with drivers, warehouse staff, and customer service teams to ensure seamless operations.
• Manage and resolve logistical issues, such as rerouting, exceptions, and customer inquiries.
• Maintain accurate records of deliveries, returns, and inventory movements within the logistics system.
• Analyze logistics data to identify areas for improvement in efficiency and cost-effectiveness.
• Develop and maintain strong working relationships with external partners and service providers.
• Prepare reports on logistics performance, key metrics, and operational challenges.
• Ensure compliance with all relevant transport regulations and company policies.
• Assist in the planning and implementation of new logistical strategies or routes.

Requirements

• Proven experience in a logistics coordination, dispatch, or supply chain management role.
• Strong understanding of logistics software, TMS (Transportation Management Systems), and tracking platforms.
• Excellent communication, negotiation, and interpersonal skills, essential for remote collaboration.
• Ability to work independently, manage multiple tasks, and prioritize effectively in a remote environment.
• Proficiency in standard office software (Microsoft Office Suite, Google Workspace).
• Strong problem-solving skills and a proactive approach to challenges.
• Detail-oriented with excellent record-keeping abilities.
• A dedicated home office setup with reliable high-speed internet access.
• Familiarity with the logistics landscape in North West province is advantageous but not essential.
• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.

Benefits

• This role offers the significant benefit of being fully remote, providing unparalleled flexibility and work-life balance.
• Our client provides a competitive compensation package, including potential bonuses tied to performance and cost savings achieved.
• You will have the opportunity to work with cutting-edge logistics technology and contribute to innovative solutions.
• The company culture is highly supportive of remote workers, with regular virtual team-building activities and clear communication channels.
• Access to professional development resources and opportunities for career growth within the expanding logistics department are available.
• This is an exciting chance to be part of a forward-thinking company shaping the future of logistics.