Logistics Coordinator & Delivery Specialist

Placements24; Gauteng; Hybrid; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary

Health insurance

Retirement plan

Career development

Job summary

Placements24 in Gauteng seeks a proactive Logistics Coordinator & Delivery Specialist for our e-commerce fulfillment center in the Tembisa area. The role blends on-site coordination with remote tasks to streamline daily deliveries and improve customer satisfaction.

You will optimize routes, guide drivers, and collaborate with warehouse teams to ensure accurate, timely order fulfillment while maintaining records and analyzing trends for continuous improvement.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, or related field.
• Proven experience in logistics or supply chain management.
• Strong understanding of delivery operations and route optimization.
• Proficiency with logistics management software and MS Excel.
• Experience handling remote or hybrid teams is a plus.

Responsibilities

• Coordinate and schedule daily delivery operations with efficient routing.
• Communicate with delivery drivers and provide clear instructions.
• Monitor real-time delivery progress and address delays quickly.
• Liaise with customers to confirm details and provide updates.
• Maintain records of deliveries, driver performance, and inventory movements.
• Analyze delivery data to identify trends and improve efficiency.
• Collaborate with warehouse and dispatch teams for order fulfillment.
• Handle customer complaints professionally and promptly.
• Optimize routes using software to cut fuel use and times.
• Contribute to new logistics strategies and technology implementations.

Skills

Delivery operations

Route optimization

Communication

Interpersonal skills

Time management

Team collaboration

Decision making

Analytical thinking

Education

Bachelor's degree in Logistics or related field

Supply chain management knowledge

Tools

Logistics management software

MS Excel

Job description

About the Role

Our client, a rapidly growing e-commerce fulfillment center, is seeking a proactive and detail-oriented Logistics Coordinator & Delivery Specialist to join their operations in Tembisa, Gauteng . This hybrid role offers the flexibility to manage critical logistical tasks both on-site and remotely, making it ideal for a motivated individual seeking a balanced work environment. You will be at the forefront of optimizing delivery routes, coordinating with drivers, and ensuring seamless communication between our dispatch center and the end customer. Your expertise will be vital in enhancing delivery efficiency, reducing transit times, and maintaining high levels of customer satisfaction. This position requires a keen understanding of supply chain dynamics and a passion for operational excellence. If you thrive in a fast-paced setting and possess a knack for problem-solving, this is an excellent opportunity to make a significant impact. The role demands strong organizational skills and the ability to adapt to evolving logistical challenges. Join a forward-thinking company dedicated to innovation.

Key Responsibilities

• Coordinate and schedule daily delivery operations, ensuring efficient routing and timely deliveries within the Tembisa, Gauteng area.
• Communicate effectively with a team of delivery drivers, providing clear instructions and support.
• Monitor the progress of deliveries in real-time and proactively address any potential delays or issues.
• Liaise with customers to confirm delivery details, provide updates, and resolve any inquiries.
• Manage and maintain accurate records of deliveries, driver performance, and inventory movements.
• Analyze delivery data to identify trends and implement strategies for operational improvement.
• Collaborate with warehouse and dispatch teams to ensure smooth order fulfillment processes.
• Handle customer complaints and feedback with professionalism and efficiency.
• Optimize delivery routes using specialized software to reduce fuel consumption and delivery times.
• Contribute to the development and implementation of new logistical strategies and technologies.

Requirements

• Proven experience in logistics, supply chain management, or a related field.
• Strong understanding of delivery operations and route optimization principles.
• Proficiency in logistics management software and Microsoft Office Suite (especially Excel).
• Excellent organizational and time management skills.
• Strong communication, negotiation, and interpersonal abilities.
• Ability to work effectively both independently and as part of a team.
• Problem-solving aptitude and the ability to make quick, informed decisions.
• Familiarity with the road network in and around Tembisa, Gauteng is advantageous.
• A Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.
• Experience in managing remote or hybrid teams is a plus.

Benefits

• Competitive salary package commensurate with experience.
• Opportunity to work in a hybrid model, offering flexibility.
• Access to advanced logistics software and tools.
• Contribution to a dynamic and growing company in the e-commerce sector.
• Comprehensive health insurance and retirement savings plan.
• Regular performance reviews and career development pathways.
• Team-building events and a positive work culture.
• Potential for bonuses based on team and company performance.