Logistics and Delivery Coordinator - Urban Mobility (Soweto)

Placements24; Soweto; Hybrid; ZAR 260,000 - 380,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Hybrid work arrangement

Professional development

Job summary

Placements24 is seeking a dynamic Logistics and Delivery Coordinator for Soweto, Gauteng. You will manage a fleet, coordinate drivers, and optimize routes to ensure on-time deliveries while maintaining safety and service quality.

Hybrid work allows on-site operational oversight with remote coordination as you liaise with warehousing and customer service to resolve issues and improve efficiency in a fast-growing e-commerce network.

Qualifications

• Proven experience in logistics coordination or dispatch.
• Strong knowledge of Soweto and surrounding areas preferred.
• Excellent organizational and time management skills.

Responsibilities

• Manage daily dispatch operations and coordinate a team of delivery drivers in Soweto.
• Optimize delivery routes using mapping software to improve efficiency and reduce transit times.
• Monitor driver performance, adherence to schedules, and safety standards.
• Communicate instructions and updates to drivers and address on-road issues.
• Track deliveries in real-time and provide customers with timely updates.
• Collaborate with warehouse and customer service to resolve delivery exceptions.
• Ensure delivery vehicles are maintained and defects addressed promptly.
• Maintain accurate records of deliveries, driver activity, and vehicle status.
• Implement and enforce safety procedures for drivers and operations.
• Identify opportunities to improve delivery processes and customer satisfaction.

Skills

Logistics coordination

Dispatch operations

Team leadership

GPS tracking

Mapping software

Tools

Delivery management software

GPS tracking systems

Mapping tools

Job description

About the Role

Our client, a fast-growing e-commerce and last-mile delivery service provider, is seeking a dynamic Logistics and Delivery Coordinator to optimize operations within **Soweto, Gauteng**. This role is essential for ensuring efficient and timely delivery of goods to customers in the **Soweto** region. You will be responsible for managing a fleet of delivery vehicles, coordinating driver schedules, optimizing delivery routes, and ensuring customer satisfaction. This position requires a keen understanding of urban logistics challenges and a proactive approach to problem-solving. The role offers a hybrid work model, balancing on-site operational oversight with remote coordination. We are looking for an individual passionate about efficient urban mobility and contributing to the success of a growing delivery network.

Key Responsibilities

• Manage daily dispatch operations and coordinate a team of delivery drivers in **Soweto**.
• Optimize delivery routes using mapping software to ensure efficiency, reduce transit times, and minimize fuel consumption.
• Monitor driver performance, adherence to schedules, and compliance with company delivery standards.
• Communicate effectively with drivers to provide instructions, updates, and address any on-road issues.
• Track deliveries in real-time and provide timely updates to customers regarding their orders.
• Liaise with warehouse and customer service teams to resolve delivery exceptions or issues.
• Ensure all delivery vehicles are maintained according to schedule and any reported defects are addressed promptly.
• Maintain accurate records of deliveries, driver activity, and vehicle status.
• Implement and enforce safety procedures for drivers and delivery operations.
• Identify opportunities to improve delivery processes and customer satisfaction.

Requirements

• Proven experience in logistics coordination, dispatch, or a similar role in the delivery or transport sector.
• Strong knowledge of **Soweto** and surrounding areas, including traffic patterns and efficient routing.
• Excellent organizational and time management skills.
• Proficiency in using delivery management software, GPS tracking, and mapping tools.
• Good communication and interpersonal skills, with the ability to effectively manage a team of drivers.
• Problem-solving abilities and the capacity to handle unexpected situations.
• Ability to work effectively in both a remote coordination capacity and on-site operational oversight.
• Valid driver's license (Code 8 or 10) is advantageous.
• A customer-centric approach with a focus on delivering excellent service.
• Flexibility to adapt to changing operational demands.

Benefits

Our client offers a competitive salary, performance incentives, and flexible hybrid work arrangements. Employees benefit from opportunities for professional development in the rapidly evolving e-commerce logistics sector, a supportive team environment, and the chance to make a tangible impact on last-mile delivery efficiency. Join a dynamic company that is at the forefront of urban mobility solutions and offers a clear path for career advancement. We value innovation and efficiency in our operations.