About the Role
Our client, a dynamic logistics provider specializing in urban last-mile delivery, is seeking a dedicated Logistics & Fulfillment Officer to join their team in **Soweto, Gauteng**. This role is pivotal in ensuring the efficient coordination of daily dispatch operations, managing inventory for delivery vehicles, and supporting the last-mile delivery network within the **Soweto** area. The ideal candidate will possess excellent organizational skills, a good understanding of urban logistics challenges, and the ability to work effectively under pressure. You will play a key role in optimizing delivery routes and ensuring customer satisfaction in a fast-paced urban environment.
Key Responsibilities
- Coordinate daily dispatch operations and monitor delivery performance.
- Manage inventory of goods for last-mile deliveries and ensure accuracy.
- Optimize delivery routes and schedules to maximize efficiency and minimize delivery times.
- Liaise with drivers to provide support and resolve any on-road issues.
- Maintain accurate records of deliveries, returns, and stock levels.
- Ensure compliance with traffic regulations and safety standards for deliveries.
- Assist in managing relationships with local partners and stakeholders.
- Process delivery documentation and ensure timely reporting.
- Identify opportunities for process improvements in fulfillment and dispatch.
- Support warehouse staff with receiving and dispatch activities as needed.
Requirements
- High school diploma or equivalent; a certificate or diploma in logistics or supply chain management is an advantage.
- 1-3 years of experience in logistics, dispatch, or a similar operational role.
- Strong understanding of urban logistics and last-mile delivery challenges.
- Excellent organizational and time management skills.
- Good communication and problem-solving abilities.
- Proficiency in using basic computer software, including MS Office.
- Ability to work effectively under pressure and meet tight deadlines.
- Familiarity with the **Soweto, Gauteng** area and its road networks is highly beneficial.
- Team player with a proactive attitude.
- Must be detail-oriented and accurate.
Benefits
- Competitive annual salary.
- Opportunity to work within the growing urban logistics sector.
- Gain valuable experience in last-mile delivery operations.
- A fast-paced and engaging work environment.
- Supportive team and management.