Lodge Manager

African Echoes Recruitment; Oos-Kaap; On-site; ZAR 424,000 - 469,000; Full time

Benefits offered by this job

Live-in accommodation

Job summary

African Echoes Recruitment is seeking a Lodge Manager for a prestigious 5-star game lodge in the Eastern Cape. The role requires proven lodge management experience, strong leadership, and exceptional guest relations skills.

Live-in arrangement offered with salary of R40,000 per month. The successful candidate will oversee daily lodge operations, manage staff, maintain 5-star standards, and ensure outstanding guest experiences.

Qualifications

• Previous lodge management experience required.
• Experience in a 5-star game lodge environment preferred.
• Strong leadership and management skills essential.
• Excellent guest relations and communication abilities needed.

Responsibilities

• Oversee day-to-day lodge operations.
• Lead and manage lodge staff.
• Ensure high standards of guest service and experience.
• Coordinate lodge departments and daily operational needs.
• Handle guest relations and resolve concerns promptly.
• Maintain 5-star standards across the lodge.
• Monitor overall operations and staff performance.
• Foster clear communication between departments.
• Assist with operational planning and problem solving.

Skills

Leadership

Guest relations

Communication

Operations management

Hands-on

Job description

REQUIREMENTS

• Previous Lodge Manager experience
• Experience within a 5-star game lodge environment
• Big 5 lodge experience
• Strong leadership and management skills
• Excellent guest relations and communication skills
• Strong operational and organisational skills
• Professional and hands-on approach

KEY RESPONSIBILITIES

• Oversee the day-to-day operations of the lodge
• Manage and lead lodge staff
• Ensure high standards of guest service and experience
• Oversee lodge departments and daily operational requirements
• Manage guest relations and resolve guest concerns
• Ensure the lodge is maintained to 5-star standards
• Monitor overall lodge operations and staff performance
• Ensure smooth communication between departments
• Assist with operational planning and problem solving

PACKAGE

• Salary: R40,000 per month
• Live-in

LOCATION

Eastern Cape