Lodge Manager

Bushwise; Vaalwater; Presencial; ZAR 600 000 - 900 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Live-in accommodation

Meals provided

Resumo da oferta

Bushwise in Vaalwater, South Africa, seeks a Lodge Operations Manager to oversee daily operations, staff management, and guest experiences at a boutique lodge in Welgevonden Game Reserve. You will monitor housekeeping, maintenance, procurement, and financial controls while maintaining exceptional service standards.

The role requires hands-on leadership, strong organizational skills, and the ability to work in a remote reserve with live-in accommodation and meals provided.

Qualificações

• Proven experience in hospitality management, preferably in a luxury game lodge.
• Strong leadership capabilities with experience in managing, training, and motivating a diverse team.
• Excellent administrative, organizational, and financial tracking skills.
• Meticulous eye for detail, especially housekeeping and maintenance standards.
• Strong communication skills to liaise with remote sales teams and guests.
• Ability to work independently in a remote reserve environment.
• Valid driver’s license required.

Responsabilidades

• Oversee daily lodge operations to ensure guest satisfaction and service excellence.
• Maintain compliance with lodge regulations, safety policies, and budget controls.
• Lead staff recruitment, training, and performance management across teams.
• Coordinate housekeeping, kitchen, and maintenance to keep standards pristine.
• Manage procurement, inventory and financial controls for the lodge.
• Prepare and review operational reports and backend administrative tasks.

Conhecimentos

Hospitality management

Leadership

Administrative skills

Detail orientation

Communication

Independent worker

Driver's license

Descrição da oferta de emprego

Vaalwater, South Africa | Posted on 10/21/2026

We are seeking a highly organized, detail-oriented, and hospitality-driven Lodge Operations Manager to oversee the daily running of our boutique lodge located in the Welgevonden Game Reserve. In this role, you will be responsible for ensuring seamless guest experiences, managing staff, maintaining high operational standards, and overseeing administrative and financial controls. The ideal candidate will be hands‑on, possess excellent leadership skills, and have a strong background in lodge or hospitality operations.

Key Responsibilities

• Operational Compliance & Standards: Maintain absolute oversight of estate and lodge regulations, ensuring that all lodge rules, conservation protocols, and safety policies are followed 100% by both staff and guests.
• Booking Coordination & Planning: Follow up on incoming bookings and handle overall lodge planning. Coordinate closely with the sales representative to ensure guest requirements, arrival schedules, and special requests are perfectly aligned.
• Staff Management & Training: Lead, mentor, and train the lodge team (including housekeeping, kitchen, and maintenance staff) to maintain exceptional service levels. Manage staff rosters, duties, performance, and staff leave allocations.
• Housekeeping & Maintenance Oversight: Conduct regular walkthroughs and utilize strict checklists to follow up on housekeeping standards and maintenance requirements. Ensure the property remains in pristine condition at all times.
• Financial Control & Procurement: Manage inventory and handle purchasing for the lodge, including food, beverages, cleaning products, and general supplies. Maintain strict cost controls to keep operational expenses within the established budget.
• Administration: Perform daily administrative tasks, compile operational reports, track expenses, and ensure smooth backend logistics.

Requirements

• Proven experience in hospitality management, preferably within a luxury game lodge environment.
• Strong leadership capabilities with experience in managing, training, and motivating a diverse team.
• Excellent administrative, organizational, and financial tracking skills.
• A meticulous eye for detail, particularly regarding housekeeping and maintenance standards.
• Strong communication skills to effectively liaise with remote sales teams and guests.
• Ability to work independently and handle the unique challenges of living and working in a remote reserve environment.
• Valid driver's license.

What We Offer

• Competitive salary tailored to experience ( D.O.E. ).
• Comfortable live-in accommodation and all meals provided while on duty.