Lodge Housekeeper

Gallo Manor Lodge; Sandton; On-site; ZAR 60,000 - 90,000; Full time

Benefits offered by this job

Live-in accommodation

Job summary

Gallo Manor Lodge seeks a dedicated Housekeeper to join our lodge team and maintain high cleanliness standards. The role covers cleaning guest rooms, bathrooms, laundry tasks, and ensuring guest areas remain tidy and welcoming.

Candidate should have hospitality experience, strong customer service, and reliable, detail-oriented work habits. Live-in accommodation is provided on site, with a focus on teamwork and safety.

Qualifications

• Previous housekeeping or hospitality experience preferred.
• Ability to live-in on site.
• Good communication and customer service skills.
• Clean, presentable and trustworthy.
• Strong time management and attention to detail.

Responsibilities

• Clean guest rooms, bathrooms, showers, and toilets to high hygiene standards.
• Make beds, change bed linen and towels; replenish amenities.
• Sweep and mop floors; dust furniture and clean mirrors and surfaces.
• Assist guests with check-in, luggage, and requests; ensure rooms are clean and ready.

Skills

Housekeeping

Hospitality

Customer service

Attention to detail

Time management

Reliability

Job description

We are looking for a clean, smart, trustworthy, hardworking, reliable, friendly, and detail-oriented Housekeeper to join our lodge team.

Duties and Responsibilities

House Keeping Duties

• – Clean guest rooms, bathrooms, showers, and toilets.
• – Make beds, change bed linen and towels.
• – Sweep and mop floors, dust furniture, and clean mirrors and surfaces.
• – Keep reception, lounges, passages, and other common areas clean and tidy.
• – Collect, wash, dry, fold, and store laundry.
• – Replenish guest amenities, toiletries, and other supplies.
• – Report damaged items, maintenance issues, and shortages.
• – Maintain high standards of hygiene, cleanliness, and safety.
• – Hand in to Management any guest property forgotten in the rooms.
• – After cleaning rooms that they are locked & that windows closed & doors locked before knocking off.
• – Clean and ensure windows are cleaned
• – Look after indoor plants.

Front Office Duties

• – Welcome guests warmly and assist with check-in when required especially after-hours.
• – Assist guests with their luggage upon arrival and departure.
• – Respond politely to guests’ requests and provide excellent customer service.
• – Ensure guest rooms are clean, refreshed and ready for check-in.

Food & Beverage Duties

• – Assist with preparing and serving breakfasts & meals.
• – Sell and serve guests with beverages. Record the sales in sales book.

Requirements

• – Must be prepared to live-in (single accommodation will be provided at the premises).
• – Previous housekeeping or hospitality experience will be a definite advantage.
• – Good communication and customer service skills.
• – Clean, friendly, presentable, and welcoming personality.
• – Respectful, honesty, trustworthy, punctual, and hardworking.
• – Ability to prepare and serve breakfast.
• – Good attention to detail and time management.
• – Ability to work independently and as part of a team.