Lifecycle CRM Campaign Architect

OneDayOnly.co.za; Cape Town; On-site; ZAR 300,000 - 400,000; Full time

Job summary

OneDayOnly.co.za in Cape Town seeks a CRM Campaign Specialist to enhance customer engagement through strategic lifecycle marketing across Email, Push Notifications, and WhatsApp.

The ideal candidate has 3–5 years of experience, a background in marketing, and is familiar with CRM platforms. This role involves building and optimizing campaigns, collaboration with various teams, and analyzing customer data for actionable insights.

Qualifications

• 3–5 years' experience in CRM, Email Marketing or Marketing Automation, preferably in eCommerce.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.

Responsibilities

• Build, schedule and deploy CRM campaigns across multiple platforms.
• Monitor campaign performance and recommend improvements.
• Produce weekly and monthly CRM performance reports.

Skills

CRM Management

Email Marketing

Campaign Optimization

Data Analysis

Project Management

Customer Segmentation

Education

Bachelor's degree in Marketing, Business or related field

Tools

Bloomreach

Salesforce Marketing Cloud

GA4

Tableau

Job description

OneDayOnly.co.za in Cape Town seeks a CRM Campaign Specialist to enhance customer engagement through strategic lifecycle marketing across Email, Push Notifications, and WhatsApp.

The ideal candidate has 3–5 years of experience, a background in marketing, and is familiar with CRM platforms. This role involves building and optimizing campaigns, collaboration with various teams, and analyzing customer data for actionable insights.