CRM Co-ordinator

AES Global; Cape Town; On-site; ZAR 240,000 - 360,000; Full time

Job summary

AES Global in Cape Town is seeking a CRM Co-ordinator to own the day-to-day CRM and email campaigns, building, QA-ing and sending mails, and continuously improving lifecycle communications.

You’ll work hands-on with a marketing automation platform, ensuring pixel-perfect sends and clear campaign reporting, in an office-based role with flexitime. A detail-obsessed candidate will thrive here.

Qualifications

• 2–4+ years in CRM, email marketing, campaign operations or lifecycle marketing.
• Hands-on experience with a CRM/marketing-automation platform.
• Strong attention to detail and QA discipline.

Responsibilities

• Build, test and send CRM, email and lifecycle marketing campaigns.
• Own QA and attention to detail across every send.
• Work with a marketing-automation/CRM platform day to day.
• Help with reporting on campaign performance and where to improve.

Skills

CRM experience

Email marketing

QA discipline

Tools

Braze

Optimove

Salesforce Marketing Cloud

HubSpot

Job description

We’re working with an established consumer digital business, and they’re looking for a CRM Co-ordinator to help run and sharpen its customer communications and lifecycle campaigns.

You’ll own the day-to-day of CRM and email campaigns — building them, QA-ing them and sending them, and helping make each one better than the last. It’s a hands‑on role for someone detail‑obsessed who enjoys campaign operations.

What you’ll do

• Build, test and send CRM, email and lifecycle marketing campaigns
• Own QA and attention to detail across every send
• Work with a marketing‑automation / CRM platform day to day
• Help with reporting on campaign performance and where to improve

What you’ll bring

• 2–4+ years in CRM, email marketing, campaign operations or lifecycle marketing
• Hands‑on experience with a CRM / marketing‑automation platform
• Strong attention to detail and QA discipline

Advantageous

• Experience with platforms such as Braze, Optimove, Salesforce Marketing Cloud or HubSpot
• Basic HTML / CSS
• BI, reporting or basic SQL

Working model

In office with flexitime, based in Cape Town.