Life Insurance Telesales Consultant

Isilumko Staffing; Durban; On-site; ZAR 180,000 - 280,000; Part time

Job summary

Isilumko Staffing has a client in Durban seeking an experienced Life Insurance Sales Consultant to join the telesales team on a contract basis. You will engage with customers, identify needs and present suitable life insurance solutions, delivering a compliant and professional customer experience.

The role requires at least 12 months of life insurance sales experience, matric and a related diploma, with proven targets achieved in a fast-paced telesales environment.

Qualifications

• Matric and a related diploma are required.
• Minimum 12 months of life insurance experience.
• Experience selling life insurance products.
• Previous telesales or contact centre sales experience.
• Proven track record of achieving sales targets.

Responsibilities

• Engage with customers through inbound and/or outbound calls.
• Identify customer needs and recommend suitable life insurance solutions.
• Present and explain life insurance products and benefits clearly.
• Build rapport and establish trust with customers.
• Handle customer questions, concerns and objections effectively.
• Apply effective sales and closing techniques to convert opportunities.
• Achieve individual and team sales targets.
• Maintain accurate customer and sales information.
• Ensure all sales activities comply with required processes and standards.
• Provide a professional customer experience throughout the sales journey.
• Participate in coaching, product training and performance-development initiatives.

Skills

Verbal communication

Telephone manner

Sales closing

Objection handling

Listening skills

Rapport building

Target driven

Resilience

Customer focus

Attention to detail

Fast-paced work

Education

Matric

Diploma in related field

Job description

LIFE INSURANCE SALES CONSULTANT – TELESALES
Employment Type: Contract
Location: Durban

A leading financial services organisation is looking for experienced Life Insurance Sales Consultants to join its telesales team.

This opportunity is suited to an experienced insurance sales professional who is confident engaging with customers, identifying their needs and providing appropriate life insurance solutions. The successful candidate will be responsible for converting sales opportunities while delivering a professional and compliant customer experience.

Minimum Requirements

• Matric

• Diploma in related field

• Minimum 12 months’ experience in Life Insurance

• Proven experience selling Life Insurance products

• Previous telesales or contact centre sales experience

• Proven track record of achieving sales targets

Key Responsibilities

• Engage with customers through inbound and/or outbound calls.

• Identify customer needs and recommend suitable life insurance solutions.

• Present and explain life insurance products and benefits clearly.

• Build rapport and establish trust with customers.

• Handle customer questions, concerns and objections effectively.

• Apply effective sales and closing techniques to convert opportunities.

• Achieve individual and team sales targets.

• Maintain accurate customer and sales information.

• Ensure all sales activities comply with required processes and standards.

• Provide a professional customer experience throughout the sales journey.

• Participate in coaching, product training and performance-development initiatives.

Key Skills and Competencies

• Strong verbal and written communication skills

• Confident telephone manner

• Strong sales and closing ability

• Excellent objection-handling and negotiation skills

• Strong listening and customer needs analysis

• Ability to build rapport and establish credibility

• Target and results driven

• Resilient and able to handle rejection

• Professional and customer-focused

• Strong attention to detail

• Ability to work effectively in a fast-paced, target-driven environment

If you meet the above requirements and have proven Life Insurance sales experience,