Life Insurance Telesales Consultant

Isilumko Staffing; Cape Town; Sur place; ZAR 180 000 - 240 000; Plein temps

Résumé du poste

Isilumko Staffing seeks an experienced Life Insurance Sales Consultant for its telesales team in Cape Town. The role involves engaging customers, identifying needs, and offering suitable life insurance solutions with a professional, compliant customer experience.

The ideal candidate has at least 12 months in life insurance, proven sales targets achievement, and prior telesales or contact centre experience. A dynamic, fast-paced environment awaits with coaching and product training provided.

Qualifications

• Matric required.
• Diploma in related field required.
• Minimum 12 months’ experience in Life Insurance
• Proven experience selling Life Insurance products
• Previous telesales or contact centre sales experience
• Proven track record of achieving sales targets

Responsabilités

• Engage with customers through inbound and/or outbound calls.
• Identify customer needs and recommend suitable life insurance solutions.
• Present and explain life insurance products and benefits clearly.
• Build rapport and establish trust with customers.
• Handle customer questions, concerns and objections effectively.
• Apply effective sales and closing techniques to convert opportunities.
• Achieve individual and team sales targets.
• Maintain accurate customer and sales information.
• Ensure all sales activities comply with required processes and standards.
• Provide a professional customer experience throughout the sales journey.
• Participate in coaching, product training and performance-development initiatives.

Connaissances

Verbal communication

Written communication

Telephone manner

Sales and closing

Objection-handling

Listening and needs analysis

Rapport building

Target-driven

Resilience

Professional and customer-focused

Attention to detail

Formation

Matric

Diploma in related field

Description du poste

LIFE INSURANCE SALES CONSULTANT – TELESALES

Employment Type: Contract
Location: Cape Town

A leading financial services organisation is looking for experienced Life Insurance Sales Consultants to join its telesales team.

This opportunity is suited to an experienced insurance sales professional who is confident engaging with customers, identifying their needs and providing appropriate life insurance solutions. The successful candidate will be responsible for converting sales opportunities while delivering a professional and compliant customer experience.

Minimum Requirements

• Matric

• Diploma in related field

• Minimum 12 months’ experience in Life Insurance

• Proven experience selling Life Insurance products

• Previous telesales or contact centre sales experience

• Proven track record of achieving sales targets

Key Responsibilities

• Engage with customers through inbound and/or outbound calls.

• Identify customer needs and recommend suitable life insurance solutions.

• Present and explain life insurance products and benefits clearly.

• Build rapport and establish trust with customers.

• Handle customer questions, concerns and objections effectively.

• Apply effective sales and closing techniques to convert opportunities.

• Achieve individual and team sales targets.

• Maintain accurate customer and sales information.

• Ensure all sales activities comply with required processes and standards.

• Provide a professional customer experience throughout the sales journey.

• Participate in coaching, product training and performance-development initiatives.

Key Skills and Competencies

• Strong verbal and written communication skills

• Confident telephone manner

• Strong sales and closing ability

• Excellent objection-handling and negotiation skills

• Strong listening and customer needs analysis

• Ability to build rapport and establish credibility

• Target and results driven

• Resilient and able to handle rejection

• Professional and customer-focused

• Strong attention to detail

• Ability to work effectively in a fast-paced, target-driven environment