Legal Workflow Automation Executive

LexisNexis South Africa; Johannesburg; On-site; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Medical Aid

Retirement Plan

Family benefits

Job summary

LexisNexis Legal & Professional in South Africa is seeking a Legal Workflow Automation Executive to help law firms harness Generative AI to automate legal processes, design intelligent workflows, and improve efficiency.

You will partner with lawyers and operations leaders, translate processes into AI-enabled use cases, deliver demos and trainings, and support pilots through firm-wide adoption. This role focuses on measurable ROI and scalable impact across local and global teams.

Qualifications

• A recognised legal qualification (LLB or equivalent).
• Clear, persuasive communication skills with senior stakeholders.
• Strong understanding of legal workflows and processes.
• Genuine interest in legal technology and AI applications.

Responsibilities

• Unpack real-world legal workflows, pain points and inefficiencies with lawyers and legal operations.
• Translate legal work into high-value AI-enabled workflow use cases.
• Design and deliver tailored product demonstrations, trainings and workshops.
• Support the full client journey from pilots and onboarding to firm-wide adoption.
• Act as a strategic advisor on ROI, risk and operational impact of AI in legal practice.
• Provide client feedback to product teams for roadmap prioritisation and go-to-market strategies.
• Capture best practices and contribute to scalable playbooks.

Skills

Legal workflows

Stakeholder engagement

Communication skills

AI in legal tech

Education

LLB or equivalent

Job description

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top creators for each individual legal use case.

About the Role

As a Legal Workflow Automation Executive , you collaborate closely with top legal teams to leverage Generative AI in automating legal processes—designing intelligent workflows that streamline operations, enhance efficiency, and empower firms to make more informed decisions. Your role centres on identifying automation opportunities, demonstrating practical AI-driven solutions, and guiding adoption to ensure measurable improvements from initial implementation through to scalable impact.

Responsibilities

• Partner with lawyers and legal operations leaders to unpack real‑world legal workflows, pain points, and inefficiencies.


• Translate legal work into high‑value workflow use cases supported by AI and trusted legal content.


• Design and deliver tailored product demonstrations, training sessions, and workshops aligned to specific practice areas and team needs.


• Support the full client journey in partnership with Customer Success — from pilots and onboarding to firm‑wide or department‑wide adoption.


• Act as a strategic sounding board for clients evaluating the ROI, risk, and operational impact of AI in legal practice.


• Represent the customer internally by feeding insights into product development, roadmap prioritisation, and go‑to‑market strategy.


• Capture best practices and contribute to repeatable playbooks that help scale this function locally and globally.

Requirements

• A recognised legal qualification (LLB or equivalent).


• A minimum of 3 years’ experience practising law within a top‑tier law firm, corporate legal team, or public‑sector legal environment.


• A strong understanding of legal workflows, legal processes, and the practical realities of delivering legal services.


• Proven confidence engaging with senior legal stakeholders, with the ability to establish trust and credibility quickly.


• Clear, persuasive communication skills, with the ability to engage legal, operational, and executive audiences effectively.


• A genuine interest in legal technology and the application of AI to enhance the quality and efficiency of legal work.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, we will help you meet your immediate responsibilities and your long-term goals.

Working for You

• Medical Aid


• Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)


• Modern family benefits, including adoption and surrogacy

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.