Legal AI Workflow Executive — Transform Law Operations

Relx Plc; Johannesburg; On-site; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Medical Aid

Retirement Plan inclusive of Risk Bene

Modern family benefits

Study Leave

Job summary

LexisNexis Legal & Professional is seeking a Legal Workflow Automation Executive to collaborate with top legal teams, identify automation opportunities, and demonstrate AI-driven solutions. You will guide adoption from pilots to scalable impact and help translate complex legal processes into high-value, repeatable workflows.

The role focuses on ROI, risk assessment, and operational impact of AI in legal practice, with responsibility for shaping product feedback and customer success strategies

Qualifications

• A recognised legal qualification (LLB or equivalent).
• A minimum of 3 years’ experience practising law within a top-tier law firm, corporate legal team, or public-sector legal environment.
• A strong understanding of legal workflows, legal processes, and the practical realities of delivering legal services.
• Proven confidence engaging with senior legal stakeholders, with the ability to establish trust and credibility quickly.
• Clear, persuasive communication skills, with the ability to engage legal, operational, and executive audiences effectively.
• A genuine interest in legal technology and the application of AI to enhance the quality and efficiency of legal work.

Responsibilities

• Partner with lawyers and legal operations leaders to unpack real-world legal workflows, pain points, and inefficiencies.
• Translate legal work into high-value workflow use cases supported by AI and trusted legal content.
• Design and deliver tailored product demonstrations, training sessions, and workshops aligned to specific practice areas and team needs.
• Support the full client journey in partnership with Customer Success - from pilots and onboarding to firm-wide or department-wide adoption.
• Act as a strategic sounding board for clients evaluating the ROI, risk, and operational impact of AI in legal practice.
• Represent the customer internally by feeding insights into product development, roadmap prioritisation, and go-to-market strategy.
• Capture best practices and contribute to repeatable playbooks that help scale this function locally and globally.

Skills

Legal workflow

Stakeholder engagement

Communication

AI in legal

Education

LLB or equivalent

Job description

LexisNexis Legal & Professional is seeking a Legal Workflow Automation Executive to collaborate with top legal teams, identify automation opportunities, and demonstrate AI-driven solutions. You will guide adoption from pilots to scalable impact and help translate complex legal processes into high-value, repeatable workflows.

The role focuses on ROI, risk assessment, and operational impact of AI in legal practice, with responsibility for shaping product feedback and customer success strategies