Legal Workflow Automation Executive

Reed Technology; Johannesburg; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Medical Aid

Retirement Plan with risk benefits

Modern family benefits

Study Leave

Job summary

LexisNexis Legal & Professional is seeking a Legal Workflow Automation Executive to collaborate with top legal teams, leveraging Generative AI to automate processes, design intelligent workflows, and drive measurable efficiency across client firms.

You will identify automation opportunities, demonstrate AI-driven solutions, and guide adoption from pilots to scalable impact, while partnering with customer success and product teams.

Qualifications

• Qualified lawyer with LLB or equivalent.
• Minimum 3 years’ experience practising law.
• Strong understanding of legal workflows and processes.
• Proven ability to engage with senior legal stakeholders.
• Interest in legal technology and AI applications.

Responsibilities

• Partner with lawyers and legal operations leaders to map real-world workflows and pain points.
• Translate legal work into AI-powered high-value use cases.
• Design and deliver tailored product demonstrations, training sessions, and workshops for practice areas.
• Support the client journey from pilots to firm-wide adoption in partnership with Customer Success.
• Advise clients on ROI, risk, and operational impact of AI in legal practice.
• Feed insights into product development, roadmap prioritisation, and go-to-market strategy.
• Capture best practices and help scale this function locally and globally.

Skills

Legal workflows

Stakeholder engagement

Communication

Legal technology interest

AI in legal practice

Education

LLB or equivalent

Job description

About the Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top creators for each individual legal use case.

About the Role

As a Legal Workflow Automation Executive , you collaborate closely with top legal teams to leverage Generative AI in automating legal processes—designing intelligent workflows that streamline operations, enhance efficiency, and empower firms to make more informed decisions. Your role centres on identifying automation opportunities, demonstrating practical AI-driven solutions, and guiding adoption to ensure measurable improvements from initial implementation through to scalable impact.

Responsibilities

• Partner with lawyers and legal operations leaders to unpack real‑world legal workflows, pain points, and inefficiencies.
• Translate legal work into high‑value workflow use cases supported by AI and trusted legal content.
• Design and deliver tailored product demonstrations, training sessions, and workshops aligned to specific practice areas and team needs.
• Support the full client journey in partnership with Customer Success — from pilots and onboarding to firm‑wide or department‑wide adoption.
• Act as a strategic sounding board for clients evaluating the ROI, risk, and operational impact of AI in legal practice.
• Represent the customer internally by feeding insights into product development, roadmap prioritisation, and go‑to‑market strategy.
• Capture best practices and contribute to repeatable playbooks that help scale this function locally and globally.

Requirements

• A recognised legal qualification (LLB or equivalent).
• A minimum of 3 years’ experience practising law within a top‑tier law firm, corporate legal team, or public‑sector legal environment.
• A strong understanding of legal workflows, legal processes, and the practical realities of delivering legal services.
• Proven confidence engaging with senior legal stakeholders, with the ability to establish trust and credibility quickly.
• Clear, persuasive communication skills, with the ability to engage legal, operational, and executive audiences effectively.
• A genuine interest in legal technology and the application of AI to enhance the quality and efficiency of legal work.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, we will help you meet your immediate responsibilities and your long‑term goals.

Working for You

We know that your well‑being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Medical Aid
• Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
• Modern family benefits, including adoption and surrogacy
• Study Leave

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision‑making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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