Learner - Trainee Corporate Affairs.Bayobab

MTN Group; Roodepoort; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading telecommunications company is seeking a Trainee to provide administrative and coordination support within various functions. The ideal candidate will have a formal degree or diploma and some work experience. Responsibilities include assisting with project documentation, reporting, and driving improvements in service quality. This position offers an opportunity for recent graduates to develop their skills in a dynamic environment.

Qualifications

• A relevant 3- or 4-year formal degree or 3- or 4-year diploma.
• 0 – 2 years' work experience.

Responsibilities

• Assist with end-to-end administrative coordination support.
• Provide input in strategic meetings and transformation initiatives.
• Prepare documentation for sign-off/decision making.
• Report on specific projects as required.
• Drive improvement across the business.

Job description

Mission / Core Purpose of the Job

The Trainee will be responsible to assist with and provide an end-to-end administrative, coordination support service to the assigned function at Bayobab.

Key Performance Areas

Key Deliverables

The graduate will be accountable to achieve the following objectives :

• Provide input in strategic meetings as required
• Provide input to enterprise-wide transformation initiatives when required
• Facilitate ad hoc meetings with relevant stakeholders as and when required
• Escalate issues that will result in severe time, scope, productivity and cost or resource impact
• Provide input into all projects initiated (internal or global)
• Prepare documentation required for sign-off / decision making regarding tactical changes
• Support in execution and alignment with the functional strategy
• Report on an ad hoc basis on specific projects as required
• Type reports according to required formats
• Provide status / progress reports as required
• Provide input to ensure adequate risk mitigation and controls
• Report on a periodic basis to line manager : relating to progress made within the sub-function and in accordance with the performance metrics set by the organisation
• Drive improvement across the business to achieve the optimal service quality deliverables
• Research of content for presentations, creation and editing of presentations, presentation layout and quality assurance in alignment with MTNs corporate communication standards
• Assist in the collation of information for reporting on various performance metrics internally to Senior Management as well as cross functional teams and externally to vendors; following up with the relevant parties to ensure information provided on time as required
• Assisting in curation of content in knowledge bases, understanding of the content, assisting staff (Group and Opco) in finding documents and knowledge, ability to answer frequently asked questions
• Interface with OpCo contacts in support of large or strategic opportunities when required
• Assist in producing documentation of service : annexes to contracts, training documentation and business presentations
• Assist in defining and updating governance policies / strategies as required
• Possess the authority; presence and integrity to command respect from colleagues and from external associates
• Assist with all coordination and admin tasks as required by the department
• Planning and organizing as required

Quality Standard

• Adherence to set timelines and budget requirements
• Adherence to defined policies, processes and procedures
• SLA terms and conditions
• Timeliness and accurate of reports and assessments
• MTN Values : leadership, innovation, can do, relationships, integrity

Operational Delivery :

• (all activities as defined by sub-function)

Job Requirements : Education

• A relevant 3- or 4-year formal degree or 3- or 4-year diploma

Experience :

• 0 – 2 years' work experience

Competencies :

• All work is done according to practical, clearly structured work procedures
• Dissemination of information
• Resolution of queries / problems (within parameters set by company policy)
• Make judgement calls to ensure front-line service delivery, quality and excellence
• Prioritisation of work
• Time management of work volume
• Identifying the correct procedure to be implemented
• Strong administrative skills
• Excellent verbal and written communication skills
• Proficiency in MS Office Suite (PowerPoint, Excel and Word)
• Information Processing
• Interpersonal skills
• Negotiation skills
• Presentation skills
• Good EQ
• Action oriented
• Deadline driven
• Accurate
• Responsive
• Flexible
• Agile
• Culturally aware

Other :

• Driver's licence and own transport
• Ability to work in cross functional, matrix management type organizations
• Ability to travel locally and internationally for the purposes of work