Key Accountant Manager - CPT

Humankind; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Humankind in Cape Town is seeking a Key Accounts Manager to take ownership of key dealer relationships while driving new business growth. You will manage and grow major accounts, increase distribution of the brand portfolio, and work with internal teams to deliver excellent service.

The ideal candidate has a postgraduate qualification, 3–5 years in sales management, a hunter mentality, strong negotiation and analytical skills, and the ability to work independently and as part of a team.

Qualifications

• Postgraduate degree or diploma in Hospitality, Food & Beverage or related field.
• 3–5 years' proven experience in Sales Management or Key Account Management.
• Strong hunter mentality with a proven sales track record.
• Experience in developing new business and managing strategic customer relationships.
• Excellent verbal and written communication, negotiation and relationship-building abilities.

Responsibilities

• Develop and maintain strong, long-term relationships with key dealer accounts.
• Drive sales growth and achieve defined commercial and marketing objectives.
• Identify, prospect and secure new clients and business opportunities.
• Increase distribution and availability of the company's brand portfolio to drive incremental volume.
• Build strong customer relationships through excellent service and a thorough understanding of client needs.
• Demonstrate strong product knowledge and the ability to identify opportunities through effective business analysis.
• Proactively monitor customer satisfaction and anticipate potential service challenges.
• Manage projects and processes effectively, ensuring deadlines and objectives are achieved.
• Develop and implement strategies to grow existing accounts and maximise revenue opportunities.
• Work collaboratively with internal teams to ensure excellent customer service and delivery.

Job description

Key Accounts Manager – Cape Town

Join a dynamic organisation and take ownership of key dealer relationships while driving new business growth.

Our client is seeking a vibrant, energetic and commercially driven Key Accounts Manager to manage and grow key dealer accounts while actively identifying and securing new business opportunities.

This is an excellent opportunity for a strong hunter-profile sales professional who thrives on building relationships, winning new business and driving revenue through strategic account management.

Key Responsibilities

• Develop and maintain strong, long-term relationships with key dealer accounts.
• Drive sales growth and achieve defined commercial and marketing objectives.
• Identify, prospect and secure new clients and business opportunities.
• Increase distribution and availability of the company's brand portfolio to drive incremental volume.
• Build strong customer relationships through excellent service and a thorough understanding of client needs.
• Demonstrate strong product knowledge and the ability to identify opportunities through effective business analysis.
• Proactively monitor customer satisfaction and anticipate potential service challenges.
• Manage projects and processes effectively, ensuring deadlines and objectives are achieved.
• Develop and implement strategies to grow existing accounts and maximise revenue opportunities.
• Work collaboratively with internal teams to ensure excellent customer service and delivery.

Requirements

• Relevant postgraduate degree or diploma, preferably within Hospitality, Food & Beverage or a related field.
• 3–5 years' proven experience in Sales Management, Key Account Management or a similar commercial role.
• A strong, proven sales track record with a genuine hunter mentality.
• Experience in developing new business and managing strategic customer relationships.
• Strong analytical, project management and problem-solving skills.
• Excellent verbal and written communication skills.
• Strong negotiation, influencing and relationship-building abilities.
• Excellent listening skills and a customer-centric approach.
• Ability to work independently as well as effectively within a team.
• Ability to remain calm, professional and level-headed while working under pressure and meeting deadlines.
• Highly presentable, articulate, persuasive and tenacious.
• Honest, trustworthy and committed to maintaining strong business integrity.
• A positive, enthusiastic and solutions-focused attitude.

The Ideal Candidate

We are looking for someone who is commercially driven, personable and confident, with the ability to build credibility and trust quickly with customers. You will be a natural relationship builder who understands how to identify opportunities, win new business and turn client relationships into long-term partnerships.

Location: Cape Town

Position: Permanent

Experience: 3–5 years' relevant experience