Key Account Manager - Retail Chains

Placements24; Upington; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive base salary with bonus

Fully remote position

Comprehensive health, dental, and vis​

Professional development

Client-centric culture

Job summary

Placements24 is seeking a strategic Key Account Manager to supervise relationships with major retail chains from a fully remote setting. You will drive sales growth, ensure client satisfaction, and build long-term partnerships with key decision-makers.

In this role you will conduct virtual meetings, negotiate contracts, and collaborate with internal teams to deliver tailored solutions while analyzing market trends to identify new opportunities.

Qualifications

• Experience as a Key Account Manager or senior sales role in retail/consumer goods.
• Track record of managing large, complex client accounts and meeting sales targets.
• Excellent remote communication, negotiation, and presentation skills.

Responsibilities

• Manage and grow a portfolio of key retail chain accounts and relationships.
• Develop and execute strategic account plans to hit sales targets and expand opportunities.
• Lead regular virtual meetings, presentations, and performance reviews with clients.
• Collaborate with product, marketing, operations to meet client needs and resolve issues.
• Analyze sales data and market trends to identify growth opportunities.
• Negotiate contracts, terms, and pricing for mutual benefit.

Skills

Key Account Management

Retail / Consumer Goods

Remote work / virtual collaboration

CRM and data analysis

Negotiation and presentations

Tools

CRM systems

Virtual collaboration tools

Job description

About the Role

Our client is seeking a strategic and customer-focused Key Account Manager to manage relationships with major retail chains, operating remotely. You will be instrumental in driving sales growth, ensuring client satisfaction, and developing long-term partnerships with key decision-makers within these accounts. This role requires exceptional communication and negotiation skills, a deep understanding of the retail landscape, and the ability to manage complex client needs from a remote setting. You will act as the primary point of contact, ensuring seamless collaboration between the client and our client's internal teams.

Key Responsibilities

• Manage and grow a portfolio of key retail chain accounts, fostering strong, lasting relationships.
• Develop and execute strategic account plans to achieve sales targets and expand business opportunities.
• Conduct regular virtual meetings, presentations, and performance reviews with clients.
• Collaborate with internal teams (product, marketing, operations) to meet client needs and resolve issues.
• Analyze sales data, market trends, and client feedback to identify areas for improvement and growth.
• Negotiate contracts, terms, and pricing to ensure mutually beneficial agreements.

Requirements

• Proven experience as a Key Account Manager or in a senior sales role, preferably in retail or consumer goods.
• Demonstrated success in managing large, complex client accounts and achieving sales targets.
• Excellent remote communication, negotiation, and presentation skills.
• Strong understanding of the retail industry and supply chain dynamics.
• Ability to work independently and manage time effectively in a remote environment.
• Proficiency in CRM systems and virtual collaboration tools is essential.

Benefits

• Competitive base salary with a significant performance-based bonus potential.
• Fully remote position offering substantial work-life balance and flexibility.
• Comprehensive health, dental, and vision insurance.
• Opportunities for professional development and career advancement.
• Be part of a client-centric organization that values innovation and strong partnerships.