Junior Tour Guide

Placements24; Randburg; On-site; ZAR 65,000 - 129,000; Part time

Benefits offered by this job

Training and support

Job summary

Placements24 in Randburg is seeking a Junior Tour Guide to lead engaging tours across Randburg and the Gauteng region. You will share South African history, culture, and natural beauty with guests, ensuring safety and lasting memories.

This entry-level position offers on-site work, training and ongoing support, and opportunities to develop your guiding and communication skills while meeting people from diverse backgrounds.

Qualifications

• Passion for South African tourism, history, and culture.
• Excellent verbal communication and storytelling.
• Friendly, outgoing personality with strong interpersonal abilities.
• Ability to work flexible hours, including weekends and public holidays.
• Willingness to learn about Randburg and Gauteng.
• Good physical stamina to conduct tours on foot.
• Basic knowledge of customer service principles.
• Ability to work independently and as part of a team.
• A valid driver's license is advantageous but not essential.
• Previous experience in a customer-facing role or guiding is a plus.

Responsibilities

• Conduct guided tours for groups of varying sizes, providing engaging commentary on local attractions, history and culture.
• Ensure the safety and well-being of all tour participants throughout the tour.
• Respond to guest inquiries and provide information related to the tour and local area.
• Adhere to tour schedules and itineraries, ensuring timely departures and arrivals.
• Maintain a professional and friendly demeanor, creating a positive guest experience.
• Manage group dynamics and ensure all participants feel included and engaged.
• Report incidents or issues encountered during tours to management promptly.
• Continuously expand knowledge of Randburg and surrounding areas, including points of interest, historical facts, and local customs.
• Assist with basic administrative tasks related to tour bookings and feedback.
• Represent the company in a professional and courteous manner at all times.

Skills

Verbal communication

Storytelling

Interpersonal skills

Driving license

Customer service

Job description

About the Role

Our client, a dynamic tourism operator, is seeking an enthusiastic and knowledgeable Junior Tour Guide to lead engaging tours in and around Randburg, Gauteng. This role is perfect for individuals with a passion for South African history, culture, and natural beauty, who enjoy interacting with people from diverse backgrounds. You will be responsible for delivering informative and entertaining guided experiences, ensuring the safety and satisfaction of tour participants in the Gauteng region. This is an excellent entry-level opportunity in the hospitality and tourism sector.

Key Responsibilities

• Conduct guided tours for small and large groups, providing engaging commentary on local attractions, history, and culture.
• Ensure the safety and well-being of all tour participants throughout the duration of the tour.
• Respond to guest inquiries and provide assistance with information related to the tour and local area.
• Adhere to tour schedules and itineraries, ensuring timely departures and arrivals.
• Maintain a professional and friendly demeanor, creating a positive and memorable experience for guests.
• Manage group dynamics and ensure all participants feel included and engaged.
• Report any incidents or issues encountered during tours to management promptly.
• Continuously expand knowledge of Randburg and surrounding areas, including points of interest, historical facts, and local customs.
• Assist with basic administrative tasks related to tour bookings and feedback.
• Represent the company in a professional and courteous manner at all times.

Requirements

• Passion for South African tourism, history, and culture.
• Excellent verbal communication and storytelling skills.
• Friendly, outgoing personality with strong interpersonal abilities.
• Ability to work flexible hours, including weekends and public holidays, as required by tour schedules.
• Willingness to learn and absorb new information about the Randburg area and Gauteng.
• Good physical stamina to conduct tours on foot.
• Basic knowledge of customer service principles.
• Ability to work independently and as part of a team.
• A valid driver's license is advantageous but not essential.
• Previous experience in a customer-facing role or guiding is a plus.

Benefits

This contract position offers a competitive daily rate and the opportunity to gain valuable experience in the tourism industry. You will have the chance to explore Gauteng, meet new people, and develop your guiding and communication skills. Our client provides training and support to help you succeed. This is an excellent stepping stone for a career in hospitality and tourism based in Randburg.