Junior Tenant Admin & Collections Specialist

Craven Cottage CC; Hout Bay; On-site; ZAR 156,000 - 246,000; Full time

Job summary

Craven Cottage CC seeks an administrative professional to support tenant liaison, rental collections, and lease record-keeping. Responsibilities include handling queries, following up on overdue payments, and maintaining accurate tenancy information. The role requires attention to detail and strong communication.

Applicants should have Grade 12 or equivalent, and a certificate/diploma in administration or related fields. Proficiency in Outlook, Word and Excel is preferred.

Qualifications

• Strong written and verbal communication skills.
• Computer literacy including Microsoft Outlook, Word and Excel.
• High level of accuracy and attention to detail.
• Good organisational and time-management skills.
• Ability to maintain confidentiality and sound judgement.

Responsibilities

• Act as first administrative contact for tenants for statements, reminders and basic lease queries.
• Log tenant queries and escalate matters requiring management input.
• Monitor rental payments and identify unpaid or short-paid accounts for follow-up.
• Maintain central lease records, update start/end dates and renewal statuses.
• Prepare basic tenant schedules and assist with monthly property reporting.

Job description

Craven Cottage CC seeks an administrative professional to support tenant liaison, rental collections, and lease record-keeping. Responsibilities include handling queries, following up on overdue payments, and maintaining accurate tenancy information. The role requires attention to detail and strong communication.

Applicants should have Grade 12 or equivalent, and a certificate/diploma in administration or related fields. Proficiency in Outlook, Word and Excel is preferred.